Key Account Manager, France

Key Account Manager, France An exciting opportunity to join Jellycat. For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. We are looking for an experienced Key Account Manager to drive the growth and development of our key accounts portfolio across France. Reporting to the Key Account Team Lead, you will take ownership of a portfolio of strategic retail partners, identifying opportunities to maximise performance, strengthen relationships, and support sustainable growth across the market. You will work closely with internal teams and key stakeholders to deliver exceptional account management and commercial results. This position is based in Paris, France, with an initial training period at our company headquarters in London. Role paying up to €60,000 - €65,000 . You'll be Managing a portfolio of key retail accounts as a primary commercial contact within a wholesale environment Developing and delivering annual account strategies and joint business plans aligned to market objectives Identifying opportunities to grow sales, expand product distribution, and strengthen customer partnerships Proactively managing customer enquiries, commercial opportunities, and day-to-day account activity Monitoring account performance and using data-driven insights to drive growth Collaborating with marketing, logistics, finance, customer service, and other internal teams to support account success Visiting retailers regularly, conducting range reviews, and building strong customer relationships in the field Representing Jellycat at trade shows and following up on new business opportunities generated through events Analysing market trends and making recommendations on product assortment and commercial opportunities Maintaining accurate customer information, tracking orders, and providing regular business updates and reporting You'll have Proven experience in a Key Account Manager role within the Wholesale, premium / luxury sector Experience managing and developing a portfolio of customer accounts A track record of delivering commercial growth within an account base or territory Strong commercial judgement and confidence in making informed business decisions Excellent relationship-building and stakeholder management skills A collaborative approach with the ability to work cross-functionally in a fast-paced environment High levels of organisation, accuracy, and attention to detail Strong communication skills with the ability to influence and build trust internally and externally Fluent French and English language skills, both written and spoken Department Sales Locations Paris Remote status Fully Remote Employment type Full-time Paris Our Perks & Benefits Discretionary Bonus Scheme This role will be eligible to participate in a discretionary annual bonus scheme with awards based on both company and individual performance. Private Medical Insurance We offer a premium level of cover for all Head Office employees through Vitality including Optical and Dental cover. Group Life Cover We offer Life Insurance at 4 x basic salary 25 days paid holiday We value that you get more time with your family and friends. Therefore we offer everybody 25 days paid holiday. Hybrid working We value work-life balance highly, therefore we work a hybrid model which consists of coming into the office a minimum of three days a week. Employee Assistance Program Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program through Health Assured. Private Chef! Every Monday, Tuesday and Thursday we have the pleasure of having our own Private Chef team who prepare us all a buffet style breakfast and lunch. This is subsidised by the company with a small employee contribution. Regular social & team events We have a very imaginative and active social committee who meet regularly to put on events that help us mark special occasions and celebrate our successes as a team. Contributory Pension Scheme We offer a salary sacrifice pension scheme through Scottish Widows with a company and employee contribution of 5% each (you can of course increase your contribution).