Key Account Manager - Industrial

Join our team at Castrol Ghent and develop your career as a Key Account Manager!

At Castrol, we help industrial customers keep their operations moving, performing, and improving. From advanced lubrication solutions to digital services that enhance reliability, our work supports some of the world's leading manufacturers and industrial businesses.

We're looking for a commercially minded Key Account Manager to help grow our Industrial business in Belgium. This is an exciting opportunity to combine relationship building, business development, and technical solution selling while working with a well-known global brand. If creating long-term partnerships, identifying new opportunities, and delivering measurable value sounds appealing, we'd love to hear from you!

What Will You Do?

As part of our Industrial team, this role is focused on strengthening relationships with existing customers while uncovering new opportunities for growth across Belgium. Working closely with customers, distributors, and internal specialists, the successful candidate will help shape account strategies, support business expansion, and ensure customers gain maximum value from Castrol's products and services.

A typical day could involve developing account growth plans, leading commercial discussions, supporting the implementation of reliability and monitoring solutions, collaborating with technical experts, or identifying opportunities to expand our presence within key industrial sectors. The role also plays an important part in delivering sales, revenue, and profitability objectives while helping customers improve operational performance and equipment reliability.

Close collaboration with Technical Services, Marketing, Supply Chain, Customer Service, Product Management, and Finance teams will be essential to deliver a seamless customer experience and support sustainable business growth.

What Do You Need to Be Successful?

Education & Experience Requirements

• Experience in B2B sales and Key Account Management.
• Demonstrated success in growing customer accounts and delivering commercial results.
• Experience managing complex customer relationships and commercial negotiations.
• Ability to work independently while effectively managing a territory and customer portfolio.
• Degree in Mechanical Engineering, Chemical Engineering, Industrial Engineering, or a related technical discipline is preferred.

Language Requirements

• Fluent English.
• Fluent French.
• Dutch language skills are strongly preferred.

Preferred Experience

Experience gained within industrial environments will be particularly valuable, including areas such as industrial lubricants, manufacturing, metalworking fluids, industrial maintenance, reliability engineering, or technical solution selling. Familiarity with distributor networks and channel management would also be beneficial.

Core Competencies

Success in this position comes from a balanced combination of commercial capability, customer focus, and collaboration. Strong strategic account management skills, commercial awareness, negotiation capability, stakeholder management, and the ability to work effectively across functions will all contribute to success. An analytical approach, sound business judgment, and excellent communication skills are equally important.

What Makes You Stand Out?

The strongest candidates are often those who enjoy building lasting partnerships and finding practical solutions that help customers succeed. They bring curiosity, commercial insight, and the ability to connect technical concepts with business outcomes.

Experience growing industrial accounts, introducing value-added services, or leading solution-focused conversations will be highly regarded. Equally important is a proactive mindset, a willingness to challenge the status quo, and the resilience to pursue opportunities from initial conversation through to successful implementation.

Travel Requirement:

Up to 25% travel should be expected with this role

Remote Type:

This position is fully remote