Key Account Manager - Online

A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. Introduction: A Career at HARMAN Lifestyle We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound. Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, Revel, Denon, and Bowers & Wilkins Unite your passion for audio innovation with high-tech product development Create pitch-perfect, cutting-edge technology that elevates the listening experience What You’ll Be Part Of As a Key Account Manager – E-Commerce, you will be responsible for driving the growth and business performance of HARMAN’s portfolio on Flipkart. You will work closely with the platform team, internal stakeholders, and cross-functional partners to develop and execute platform-specific growth strategies, strengthen customer relationships, and drive profitable sales. This role is a strong fit for someone who combines commercial acumen with analytical thinking, enjoys building strategic customer partnerships, and has hands-on experience managing large e-commerce accounts within the consumer electronics or FMCG industry. How You’ll Make An Impact Relationship Management – Build and maintain excellent relationships with platforms, sellers, and internal stakeholders. The candidate should be willing to travel and conduct weekly face-to-face meetings with customers. Sales – Deliver sales targets by executing platform-level strategies and partnerships that drive incremental growth while maintaining a strong focus on margins. Marketing – Work closely with the Marketing team to ensure sufficient visibility for our products and actively participate in marketing events conducted on the platform. Operations – Work closely with the Key Distributor (ND) to oversee and ensure that partner purchase orders are fulfilled based on stock availability. Competition Tracking – Stay ahead of changing market trends and strategic priorities through in-depth data analysis to anticipate customer behaviour and market dynamics. What Makes You A Strong Fit 5–7 years of relevant experience in Sales, Business Development, or E-Commerce. Experience managing key e-commerce marketplaces such as Amazon and Flipkart. Extensive experience in multi-market sales is required. Experience in the audio manufacturing or consumer electronics industry is preferred. Provide regular market feedback to the vertical and target market specialists. Interface with Sales, Marketing, and other cross-functional teams to leverage their expertise and maximize the success of product launches. We see AI as an important part of how work gets done. While tools may vary, a baseline familiarity with using AI to support efficiency, problem-solving, and quality is expected. Bonus Points if You Have Master’s degree in Business Administration (MBA) required. Dynamic relationship builder with a proven track record of identifying new business opportunities and negotiating complex business deals for mutual benefit. Experience managing an annual e-commerce business of ₹100 crore+. Strong relationships with senior stakeholders across leading e-commerce marketplaces. Exposure to pricing strategy, category management, and demand forecasting. Things To Know Willingness to work in a hybrid office environment, balancing in-person collaboration with remote flexibility. Proficient in Microsoft Excel, Access, Word, PowerPoint, and Internet applications. Excellent verbal and written communication skills. Strong administrative and customer relationship management skills. Strong strategic and operational thinking with the ability to develop and execute effective business strategies. Good understanding of consumer needs and market trends to drive successful retail sales strategies. Strong planning and organizational skills with the ability to manage multiple projects and meet deadlines. What You Can Expect A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week. Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others). Learning and development opportunities through our award-winning HARMAN University programs. Wellness benefits designed to support your overall well-being. Tuition reimbursement support. Access to the HARMAN campus fitness center and cafeteria, where available. An inclusive and diverse work environment that supports both your professional and personal development. #LI-NS1 HARMAN is proud to be an Equal Opportunity / Affirmative Action employer . All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.