Key Accounts Manager - Renewables

Reports to: Country Manager Hours: Full time Purpose of the Role The Key Account Manager is responsible for managing and growing a portfolio of customers. The role focuses on building strong, long-term relationships, understanding client needs, and delivering valuedriven solutions that support customer objectives while driving sustainable revenue growth for DeterTech. Operating as a trusted partner to our construction and critical infrastructure clients, the Key Account Manager ensures consistent service delivery, identifies growth opportunities, and represents DeterTech’s value proposition with professionalism and credibility. We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. Key Accountabilities Account Relationship Management Build and maintain strong relationships with key decision-makers across assigned Construction & Critical Infrastructure Accounts. Act as the primary point of contact for customers, ensuring a high-quality and consistent client experience. Develop a deep understanding of customer priorities, challenges, and objectives. Proactively manage accounts to support retention and long-term partnership. Commercial Growth & Value Selling Identify and develop opportunities to grow revenue within the existing account portfolio. Identify and develop business opportunities in new Construction & Critical Infrastructure customers. Present professional tailored, value-based solutions aligned to customer needs and business goals. Support pricing discussions and proposals to execute sole supply agreements or preferred partner arrangements. Deliver against individual sales targets through disciplined account planning and execution. Stakeholder Engagement & Communication Present proposals and recommendations to multiple client stakeholders, adapting communication style as required. Clearly articulate Company’s value proposition and service capabilities. Build credibility and trust through professional, solution-focused engagement. Internal Collaboration & Service Delivery Work closely with internal teams, including Operations, Customer Service, Marketing and Sales colleagues, to ensure seamless service delivery. Ensure customer commitments are clearly communicated and effectively managed. Escalate risks or issues appropriately to protect customer satisfaction and commercial outcomes. Performance & Continuous Improvement Maintain accurate account information, forecasts, and activity reporting. Develop a pipeline of new business business which will support and sustain the business’ budgets and target plans in line with the company strategy. Monitor account performance and identify risks and opportunities. Contribute ideas and insights to improve account management effectiveness and customer experience. Experience, Skills & Behaviours Experience in account management or sales, with responsibility for managing larger or more complex client portfolios. Strong relationship-building and negotiation skills, with a customer-focused mindset. Proven ability to meet or exceed sales targets through proactive account management. Confident professional presenter, able to engage and influence a range of stakeholders. Commercially aware, with the ability to understand client needs and tailor solutions accordingly. Well-organised, resilient, and able to manage multiple priorities effectively. Collaborative and professional, with a strong sense of ownership and accountability. Commercial market feedback which will allow the business to make informed decisions within the country. Sales management or leadership experience is desirable but not essential. Key Measures of Success Revenue Performance: Achievement of commercial account sales targets. Account Growth: Increased share of wallet within key or existing clients. New Business Development: develop a strong pipeline of new business opportunities to support growth on top line sales and EBITDA. Client Retention: Strong retention and satisfaction across the account portfolio. Service Delivery: Effective coordination with internal teams and consistent service outcomes. Stakeholder Feedback: Positive feedback from clients and internal colleagues. Job Benefits 25+ Days of Holiday Healthcare scheme Company pension scheme Employee Assistance Programme Life Cover 3x salary SmartWater Product Pack Wider Benefits Portal Buy Holiday Scheme Employee Recognition Programme