L2 Support Specialist (Infor Billing module and 3PL experience)

We are looking for an Infor WMS Customer Support & Implementation Specialist to provide ongoing L2 functional support for a live, already-implemented WMS, onboard new customers, and perform minor WMS configuration adjustments based on business needs. This is primarily a hands-on support role - day-to-day troubleshooting, problem-solving, and operational support of warehouse operations that are already in production - combined with customer onboarding and solution configuration activities. The successful candidate will work closely with warehouse operations teams, customer stakeholders, and technical teams to keep the Infor WMS solution running smoothly, resolve functional issues quickly, and ensure high platform adoption. Experience with third-party logistics (3PL) operations and Infor billing module is a must. Innovecs is a global digital transformation tech company with a presence in the US, the UK, the EU, Israel, Australia, and Ukraine. Specializing in software solutions, the Innovecs team has experience in Supply Chain, Healthtech, Software & Hightech, and Gaming. For the fifth year in a row, Innovecs is included in the Inc. 5000 and recognized in IAOP’s ranking of the best global outsourcing service providers. Innovecs is featured in the Global Top 100 Inspiring Workplaces Ranking and won gold at the Employer Brand Management Awards. Our value to you: Flexible hours and remote-first mode Competitive compensation Complete Hardware/Software setup – anything you need for work Open-door culture, transparent communication, and top management at a handshake distance Health insurance, vacation, sick leaves, holidays, paid maternity/paternity leave Access to our learning & development center: workshops, webinars, training platform, and edutainment events Virtual team buildings and social activities If you feel like you’re the perfect match for this role, drop us your CV! There are no limitations, no barriers when the right people are on your way — apply for the vacancy and succeed with us! Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.