Label Relations Coordinator

About Beatport For over 20 years, Beatport has been the global leader in DJ and club culture, pushing the boundaries of dance music to all corners of the world. Created by DJs for DJs, Beatport has always been dedicated to innovating new products and services to support evolving generations of music performers and producers. The Beatport Group includes some of the best-known brands in DJ culture, including Beatport, Beatsource, Plugin Boutique, Ampsuite, LabelRadar, Beatport.io & The International Music Summit (IMS). We are consistently looking for bright, creative professionals with diverse perspectives and backgrounds. About the Team Beatport's Music Services team creates tools and services that help labels, artists, publishers, distributors, and music companies succeed in the digital music industry. Where You Come In: We're looking for a Label Relations Coordinator to support a growing portfolio of Ampsuite clients, ranging from independent labels to distributors and management companies. You'll be their main point of contact, helping to resolve queries, provide guidance, and ensure they get the most from our platform and services. This is an excellent opportunity for someone with early music industry experience who enjoys building relationships, solving problems, and working in a fast-paced environment. As Label Relations Coordinator You Will Be Responsible For: Managing day-to-day support for a portfolio of label clients. Acting as the primary point of contact for client questions and issues. Advising clients on industry best practices, distribution workflows, and platform functionality. Building strong relationships with our clients, as well as external labels, distributors, and industry partners. Supporting the onboarding and training of new clients. Working closely with Operations, Product, Engineering, and Marketing teams to resolve issues. Sharing client feedback to help improve products and services. Staying informed on digital music trends, DSPs, and distribution best practices. As Label Relations Coordinator You Will Require: 1–2 years' experience within the music industry, ideally in Label Relations, Client Success, Account Management, Artist & Label Services, or similar roles. Experience using Zendesk or a similar ticketing or customer support platform. Experience working with labels, artists, distributors, aggregators, or other music industry partners. Understanding of digital music distribution, DSPs, and associated workflows. Knowledge of music metadata standards, release marketing best practices, and royalty reporting processes. A strong understanding of the digital music ecosystem and the technologies that support it. Excellent attention to detail and the ability to manage multiple priorities. Strong written and verbal communication skills, with confidence communicating via email, phone, and video calls. Nice to Have: Familiarity with Jira, Asana, or similar project management tools. Passion for electronic music and an understanding of the dance music landscape. The Beatport Group Culture At Beatport Group, creativity and community are at the forefront of everything we do. Our company is a hub of innovation, driven by a commitment to authenticity and a deep understanding of the music landscape. Our culture is built on the values of D.A.N.C.E (Demand Diversity, Accountability to our communities, Nurturing our ecosystem, Community first, always, and Evolution of our mission). We promote inclusiveness, innovative thinking, and thoughtful contributions, ensuring that we not only serve but also evolve with the diverse global DJ & music producer market. How to apply Please apply with your resume by clicking the "apply" link Benefits The position is within a highly motivated team with a positive working climate, allowing you to express your talent fully. In addition, we offer appropriate remuneration and very good development opportunities within a dynamically growing enterprise. Beyond this, the position provides an intensive integration into the international music scene. Participation in company's annual bonus pool program A professional environment with room for creativity and fun VIP Access to local music events & Livestreams Enhanced holiday allowance Focus Days BUPA Health Insurance Learning Days Employer matched pension + More Equal Employment Opportunity The Beatport Group strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. Hiring Practices This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The Beatport Group’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. The Beatport Group may pursue all avenues available, including promotion from within, employee referrals, outside advertising, Internet recruiting, job fairs and college recruiting. The Beatport Group does not accept speculative CV's from employment agencies unless specifically requested by the Talent Team. Please can we politely request that you do not contact our hiring managers.