Language Lead (ENG - JPN) - Hospitality & Marketing Specialist

Acclaro combines cultural and language expertise with AI technology to help brands grow their global presence, connect with customers, and mean something to them. As a trusted partner to some of the world’s biggest brands and fastest-growing global companies, our mission is to harness the powerful combination of human expertise and cutting-edge technology to bring your message to global audiences. Our AI-powered business management and language platform ensures a faster time to market with measurable results. Are you an experienced English-to-Japanese Language Lead with a passion for hospitality, tourism, and marketing content? We are looking for a talented professional to support one of our most valued global clients and play a key role in ensuring high-quality, culturally relevant communications for Japanese audiences. Position Overview Role: Language Lead Language(s): English and Japanese Industry: Hospitality & Tourism Content Type: Marketing & Branding Location Restrictions: Must be based in Japan (Remote) Employment Type: Freelance / Independent contractor Responsibilities As a Language Lead (Language Captain) , you will serve as the linguistic and cultural expert for the Japanese market, playing a critical role in ensuring exceptional translation quality, consistency, and cultural relevance across all projects. You will act as a key point of contact between the client, project teams, and linguists, helping to drive localization excellence and maintain the highest quality standards. Serve as the primary linguistic liaison for the Japanese language team. Develop, maintain, and optimize Style Guides, glossaries, and linguistic instructions to ensure consistency across all deliverables. Oversee linguistic quality management activities, including quality reviews and continuous improvement initiatives. Manage linguistic queries and provide expert guidance to translators, reviewers, and project stakeholders. Lead, mentor, and coordinate a remote team of freelance translators, editors, and LQA testers, offering constructive linguistic feedback, onboarding support, and ongoing training. Collaborate closely with Project Managers, and client stakeholders to streamline localization workflows, mitigate risks, and resolve complex linguistic or technical challenges. Monitor, analyze, and report on linguistic quality metrics, resource performance, and project delivery timelines to support project success and continuous improvement. Ensure translated content accurately reflects the client's brand voice while meeting the linguistic and cultural expectations of the target audience Bachelor’s degree in Translation, Linguistics, or a related field . 5+ years of hands-on experience in translation/localization industry, with at least 2+ years acting in a Language Lead, Reviewer, or LQA Specialist capacity. Strong background translating hospitality, hotel, tourism, and marketing content Native fluency in Japanese with an impeccable, professional command of source English. A deep sensitivity to local tech terminology vs. regional variants is mandatory. Must be currently living and working in Japan with an established, reliable remote setup. Deep proficiency in advanced translation management systems and CAT tools (e.g., Trados Studio, Phrase, memoQ) alongside automated Quality Assurance tools (e.g., Xbench). Exceptional communication, organizational, and conflict-resolution skills, with a demonstrated ability to manage concurrent pipelines and tight release schedules. Flexible Remote Work: Based in Japan, managing your own hours around project deadlines. Long-Term Collaboration Opportunities : We aim to build lasting partnerships with our freelance linguists; successful candidates will become part of our preferred talent pool for ongoing, periodic project assignments. Cutting-Edge Tech: Gain experience working with advanced localization workflows, AI-driven translation tools, and global brand content. Elite Projects: Build your portfolio by working on software utilized by millions of global users daily.