Lead Analyst, Business Resiliency

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $111,800.00 - $167,700.00 based on experience By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. This role provides advanced subject-matter leadership for enterprise business resiliency and continuity capabilities. The Lead Analyst establishes and improves methods, frameworks, program standards, and operating practices that support business impact analysis, continuity planning, recovery strategies, exercises, after-action improvement, and critical-service dependency management. The role evaluates complex and interdependent risks across business operations, technology, applications, third parties, and other essential capabilities. The Lead Analyst integrates enterprise risk and control information into resiliency governance, analysis, reporting, and recommendations. The role develops decision-oriented insights, facilitates cross-functional alignment, and advises risk owners, process owners, and leaders on preparedness, recoverability, control alignment, and improvement priorities. Work is performed with substantial independence and requires sound judgment, systems thinking, strong facilitation, and the ability to communicate complex issues clearly to senior stakeholders. This is an individual contributor role that leads through expertise , influence, and standards. The role does not inherently include formal people management, budget ownership, risk-acceptance authority, final policy approval, or capital-allocation authority. Key Responsibilities Lead the design and ongoing maturation of enterprise business resiliency governance, methods, operating practices, and program standards. Coordinate business impact analyses, continuity planning, recovery strategy development, exercises, and after-action improvement tracking. Integrate business operations, technology, applications, third parties, customers, and critical-service dependencies into resiliency planning and assessment. Facilitate enterprise risk assessment activities and translate risk information into clear, decision-oriented analysis and recommendations. Develop and maintain risk methodologies, taxonomies, key risk indicators, scenario analyses, dashboards, and executive-ready communications. Design and govern control taxonomy, ownership, evidence, lifecycle, and cross-framework mapping practices within approved authority. Analyze relationships among risks, controls, findings, obligations, continuity capabilities, and assurance activities to identify gaps, duplication, and improvement priorities. Advise risk owners, process owners, and leaders on resiliency, risk, control design, governance, and evidence expectations. Lead cross-functional alignment and adoption across audit, finance, compliance, technology, privacy, legal, operations, and third-party risk stakeholders. Apply analytics, automation, and enabling technologies to improve visibility, quality, efficiency, scalability, and reporting while maintaining appropriate governance . Prepare concise insights on preparedness, recovery capability, risk exposure, control coverage, and program maturity for senior stakeholders. Monitor program outcomes and drive continuous improvement based on exercises, incidents, assessments, findings, and stakeholder feedback. Knowledge, Skills, and Abilities Advanced knowledge of business continuity, business resiliency, operational resilience, recovery planning, and exercise management concepts and practices. Applied knowledge of enterprise risk management, internal controls, governance, assurance, and related risk and control frameworks. Ability to evaluate complex dependencies, identify material risks and control gaps, and translate findings into practical recommendations. Ability to design scalable methods, governance frameworks, operating practices, metrics, and reporting for an enterprise capability. Strong analytical, systems-thinking, problem-solving, facilitation, and decision-support skills. Ability to influence across functions and communicate complex risk and resiliency information clearly to senior stakeholders. Ability to manage multiple priorities, exercise independent judgment, and deliver high-quality outcomes in an evolving environment. Proficiency with risk, resiliency, analytics, reporting, workflow, and collaboration technologies. Required Qualifications Bachelor’s degree in business, risk management, emergency management, information systems, finance, compliance, or a related field, or equivalent relevant experience. Progressive professional experience in business continuity, operational resilience, enterprise risk management, internal controls, assurance, or a closely related discipline. Demonstrated experience leading complex cross-functional programs, frameworks, assessments, exercises, or governance activities. Demonstrated ability to develop executive-ready analysis and communicate recommendations to senior stakeholders. Desired Qualifications Advanced degree in a relevant field. Professional certification related to business continuity, operational resilience, risk management, internal audit, information systems audit, or governance. Experience integrating resiliency, enterprise risk, control, assurance, and third-party dependency information. Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected] . This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble