Lead Forward Deployed Engineer US - Miami

Lead Forward Deployed Engineer US - Miami Do you want to create a meaningful, real-world impact? Come be part of the team transforming factory operations! JOIN US We usually respond within three days About Pelico We are creating the factory of the future where disruptions are avoided, processes synchronized and value captured. Our factory operations management platform enables factory teams to be more agile and resilient in a world where supply chain disruptions occur every 16 minutes. Pelico empowers users to identify bottlenecks, avoid problems, and focus on innovation instead of fire-fighting. Since our foundation in 2019, we’ve partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries. Esteemed clients include Airbus, Safran, Cartier, Daikin, and Eaton. Our Team With a dynamic team of over 180 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing. Our work has been recognized by Safran (Digital Transformation Award) and Microsoft (scale-up of the year). Engineering turns Product ambition into scalable, reliable solutions that empower on-site operational teams . We design a platform that handles high volumes, concurrent users, and complex workflows , while remaining modular, maintainable, and future-proof. Your Mission Pelico is building its Forward Deployed Engineers Team — hands-on builders who thrive at the intersection of data engineering, AI-driven automation, and customer problem-solving. You will turn AI capabilities into measurable operational outcomes, and make those outcomes repeatable. You sit at the intersection of Engineering, Product, and Customer Operations, ensuring technology translates into structured, scalable value for customers. As Lead Forward Deployed Engineer , you will work directly with Pelico’s leadership and with senior executives at our largest enterprise customers. You will design and deliver mission-critical AI systems that sit at the core of aerospace and advanced manufacturing operations. This role lives at the intersection of: Data Engineering AI-driven automation Enterprise system architecture Strategic customer engagement You will stand up modern data stacks, architect production-grade pipelines, and deploy AI-powered agents that fundamentally reshape how operations teams work. Ready to Shape Pelico’s Early Product? This is a high-ownership technical leadership role . You will design and ship production systems, architect scalable data pipelines, engage directly with enterprise customers, and influence go-to-market strategy. From your first weeks, you will be in front of customers, shipping production-grade code, and contributing to strategic, high-impact deployments. Core Responsibilities Lead complex enterprise deployments from scoping to production Build and ship production-grade AI and data systems (Java, Python, SQL, cloud)⚠️ Integrate with ERP, MES, PLM, and broader industrial ecosystems Translate operational ambiguity into structured execution Formalize best practices and scale the Forward Deployed function Our Model Our delivery approach is designed to convert field impact into scalable systems. 1. Discover — Is it solvable? Validate feasibility, assess data quality, map workflows, and turn ambiguity into a clear execution plan. 2. Build — Make it real. Develop production-grade systems and iterate directly with end users. 3. Harden — Make it repeatable. Standardize what works through monitoring, testing, documentation, and reusable templates. 4. Hand Off — Make it operable. Equip Customer Operations with runbooks, dashboards, ownership clarity, and SLOs. The goal: build once, scale repeatedly. Who You Are 5+ years in Data, Software, ML, or Forward Deployed roles, ideally customer-facing Strong end-to-end data skills: ingestion to production (Python, SQL, Snowflake/DBT/Airflow, AWS) Comfortable with complexe enterprise data (ERP, supply chain, manufacturing) Solution Framing end-to-end from a customer need / issue Clear communicator with strong business acumen Autonomous, scrappy, and effective in fast-moving startup environments Hands-on with AI, LLMs, and automation to accelerate execution Systems thinker with strong ownership and execution mindset Proven experience scaling initiatives and leading high-performing teams What we offer Join an exciting adventure with a lot of challenges at all levels! Work on a highly impactful AI-native product that transforms how the world's leading manufacturers plan and optimize operations Miami office location with modern workspace and collaborative environment Competitive compensation including base salary, performance bonus, and equity (Stock Options for every Pelican) Comprehensive benefits package: Premium health, dental, and vision coverage 401(k) with company match Generous PTO policy + company holidays Professional development: Budget for conferences, courses, and learning Flexible work arrangements with remote flexibility Work directly with world-class aerospace and manufacturing customers Collaborative, impact-driven culture with quarterly team events Department Engineering Locations Miami Remote status Hybrid