Lead II, Infrastructure Specialist

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role PowerShell (Scripting) Automation Specialist – Microsoft 365 & Azure Job Summary: We are seeking a skilled PowerShell Automation Specialist to manage and enhance automation across Microsoft 365 services, Exchange environments, SharePoint Online, Azure Active Directory, and related platforms. The ideal candidate will have strong scripting capabilities, a deep understanding of Microsoft cloud technologies, and experience in building scalable automation workflows. Key Responsibilities: 1. PowerShell Scripting & Automation Develop and maintain PowerShell scripts for O365 tasks including user provisioning, license management, mailbox configuration, and security settings. Build scripts from scratch based on business requirements. 2. Exchange Online & On-Premises Management Manage mailboxes, distribution groups, shared mailboxes, and migrations using PowerShell. Maintain and update scripts for hybrid Exchange environments. 3. SharePoint Online Automation Develop & use PowerShell scripts to manage SharePoint sites, libraries, lists, and permissions. Develop & Manage SharePoint sites customization 4. Azure Active Directory (AAD) Automate user, group, and role management in Azure AD using PowerShell. 5. Workflow Orchestration Design and implement workflows using Azure Logic Apps, Power Automate (Flow), and other orchestration tools for cross-service processes like onboarding and approvals. 6. Microsoft Graph API Update and optimise scripts to integrate Graph API as legacy utilities are deprecated. 7. SQL Scripting Maintain and enhance existing SQL scripts used in automation processes. 8. Power Platform Work across all components of the Power Platform including Power BI, Power Apps, and Power Automate. Develop apps using Power Apps Develop Power Dashboard Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills & Experience: Minimum 8 years of Overall experience strong hands-on experience in PowerShell scripting. Proficiency with Microsoft Graph API for automation and data integration. Experience with GitHub for version control and collaboration. Solid understanding of REST API principles. Good working knowledge of Microsoft 365, especially M365 PowerShell modules. Ability to interpret requirements and develop automation solutions independently. Familiarity with Splunk for log analysis and reporting. Exposure to Neptune (internal/external tool usage). Working knowledge of ServiceNow (SNOW) for ITSM automation and reporting. Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) Enterprise IT application experience Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain In-depth knowledge of Windows and Linux Operating Systems Must have experience driving for engineering solutions and working across teams Extensive experience and judgment to plan and accomplish goals Ability to apply general rules to specific problems to produce conclusions and responses. Ability to communicate effectively, both verbal and written Strong process improvement experience Preferred Technical and Professional Experience In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus Exceptional judgment and decision-making abilities Familiar with a variety of IT concepts, practices, and procedures Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Strong analytical and problem-solving skills with high attention to detail Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.