Lead People & Organizational Development Manager (f/m/d)

Your mission JTL is one of the leading providers of e-commerce software in the German-speaking region — with around 450 employees across the group and more than 50,000 customers across a wide range of industries. We develop scalable, flexible solutions for the online retail of the future, from ERP systems to shop and marketplace integrations. You will join our People & Culture department as a member of the People & Organizational Development team, reporting to the Team Lead People & Organizational Development. This is a senior individual contributor role: you own leadership development as a domain, you set its direction, and you do not manage a team. Your target group is the entire leadership population of the JTL Group: in Germany, the Netherlands, Poland and Lithuania. Your Responsibilities Design and lead leadership development programs that build the skills our managers and executives need at every stage of their growth Build and maintain competency models and career paths that connect leadership capability to real business impact Drive change and organizational development initiatives, partnering with leaders to turn strategy into structure and culture Own talent review, succession planning and high-potential development for our leadership levels, together with managers and the Executive Team. Facilitate workshops, trainings, and coaching formats that make leadership development stick beyond the room Select and steer external partners ( trainers, coaches and providers): define requirements, run the selection, manage quality and delivery, and build a partner shortlist we can scale with. Run needs analyses and translate employee survey results into targeted development measures Your profile You hold a completed university degree in work and organizational psychology, business psychology, adult education, organizational development, human resource management, or a comparable field. Around 5+ years in leadership development, L&D or organizational development, including at least two years in which you owned a leadership program end to end: from needs analysis through design and delivery to impact measurement. You understand organizational dynamics and have supported or led change processes in a growing company, ideally in a fast-growing tech or SaaS company You can turn complex people topics into clear, audience-appropriate learning content and facilitate workshops and trainings with confidence You approach development needs analytically — you structure ambiguous problems and derive evidence-based measures You communicate confidently with managers and executive leadership, and you know how to advise rather than just deliver You use AI tools as a natural part of your work and want to keep growing your skills in this space Business-fluent English: it is the working language of our leadership programs across all four countries. German is a plus, as a large share of our leadership population sits in Germany You're happy to meet the team in person at our Hürth office around once a week — the rest of your time stays flexible and remote Nice to have Experience in a matrix organization in continuous growth and change. I deally one shaped by M&A activity, where you have seen first-hand what it takes to bring different leadership cultures under one roof. Experience building or maintaining competency models and career frameworks Experience with L&D software as well as goal-oriented content creation Why us? Remote-first within Germany, with the option to work remotely from eligible countries for up to 180 days per year Meal allowance of up to €115 net per month Ergonomic workspace allowance for your home office setup Regular team events, company-wide gatherings, and summer and Christmas parties to stay connected as a remote-first company EGYM Wellpass and JobRad subsidy Financial benefits including capital-forming payments ( Vermögenswirksame Leistungen ) and a company pension scheme We are committed to creating an inclusive workplace and welcome applicants from all backgrounds and experiences. About us JTL is one of the leading providers of e-commerce software in the German-speaking region – with around 450 employees across the group and 50,000 customers from a wide range of industries. We develop scalable, flexible solutions for the online retail of the future – from ERP systems to shop and marketplace integrations. Fairness and respect are part of our everyday practice. Are you committed, curious, and eager to work in a team while taking on responsibility? Are you looking for a job where Monday isn’t the worst day of the week? Then we look forward to receiving your application!