Lead Real Estate Investigator

Lead Real Estate Investigator FT / PT Status – Full-Time Salary – $35.47 - $45.89 Hourly Wage Remote Work / In-Office – Hybrid Recruiter – Tehra Gorski | [email protected] | 801-530-6030 Application Deadline – 8/18/2026* *This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible. Are you a seasoned real estate professional with a background in education, regulation, or investigations? Are you an analytical thinker who excels in communication? Can you articulate complex findings in writing? Do you have experience mentoring and training others? We want you on the team at the Utah Department of Commerce, Division of Real Estate. 1 position available, apply today! **This position will be in the office for training, then may have the opportunity to telework up to two days/week, if eligibility requirements are met. Operating hours are from 8 a.m. - 5 p.m. Key Responsibilities In this position, you will be responsible for investigating potential violations of the Real Estate Licensing and Practices Act and leading the Real Estate Investigators. Most cases are complaint-driven, prescreened, and assigned to an investigator's case load. It will be your responsibility to conduct interviews, request and review documentation, write comprehensive investigative reports, and communicate effectively with complainants and respondents. Your responsibilities will include, but not be limited to the following: Investigations: Conduct detailed and consistent investigations of complaints to ensure compliance with Statute and Rules. Receive, research and respond to incoming questions or complaints; provides information on statutes and rules, and/or facilitates a resolution. Managing a high-volume caseload, meticulous attention to detail, and excellent organization skills. Acting as an expert witness. Giving testimony and recommendations in court cases and/or hearings. Team Lead: Oversee a team of investigators, including: hiring, determining workload and delegating assignments, training, reviewing and monitoring and evaluating performance, initiating corrective or disciplinary actions. Interdepartmental Coordination: Facilitate seamless communication and collaboration between the Chief Investigator. Educational Development: Create and deliver training material, presentations, newsletter articles to educate staff, management, licensees and/or the general public and industry members. Operational Compliance: Evaluates operational workflows and systems through regular reviews to ensure efficiency and adherence to established policy and standards. Ideal Candidate Beyond technical requirements, our ideal candidate is a vocal advocate for the real estate profession. You are someone who: Possesses exceptional communication and writing skills, capable of articulating complex technical findings into clear, professional reports. Is a confident public speaker who can engage an audience, whether in a boardroom or a classroom setting. Demonstrates a genuine passion for supporting the industry’s evolution and leading the next generation of professionals. Thrives in a role that requires organization, close attention to detail, and objective decision-making. Comprehensive understanding of Real Estate markets and brokerage operations. Qualifications MINIMUM REQUIREMENTS Willingness to place real estate license (if applicable) on inactive status. Experience working in the real estate industry. Experience in preparing reports, documentation, and communications. Background in roles that required effective communication and interpersonal skills, especially in handling inquiries or complaints. Proven experience educating and training others Proficiency with Microsoft Word and Excel or their Google equivalents (Docs and Sheets). PREFERENCE Preferences may be given to applicants with the following: Experience as a licensed Real Estate agent or broker providing a solid understanding of industry practices and terminology. Investigative experience, previous work in a role that required investigative skills, such as in law enforcement, compliance, fraud investigation, or regulatory oversight. Lead, Supervisor or Manager experience Conducting fact-finding interviews demonstrating the ability to gather and analyze information effectively. Legal or regulatory experience, working with legal documents, contracts, or in a regulatory environment, providing a strong foundation for understanding complex legal and compliance issues. Project or case management experience, managing multiple cases or projects simultaneously, demonstrating organizational skills and attention to detail. About the Role Location – 160 East 300 South Salt Lake City, Utah, 84111 United States Background Check Required – You must successfully pass a criminal history check. Drug Test Required – No Schedule Code – B - Competitive Career Service Why You Should Join Our Team In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include: Job Stability: Enjoy the security and reliability of employment within a well-established organization. Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support. You will have the opportunity to influence the quality, standards, and future of the Real Estate Industry while working in a supportive, professional environment that values your expertise. You will be eligible for a rich benefits package, generous paid time off, and great work-life balance. Please visit our website for more information about our agency. The Agency Department of Commerce is the licensing and registration agency for Utah's professional and business community. We provide oversight of business registrations, trademarks, Uniform Commercial Code filings, professional licensing, consumer protection, public utilities, securities, real estate, and residential mortgage lending. Supplemental Information Job Classification: Investigator III, Non POST (83099). Valid driver's license required to drive a motor vehicle on a highway in this state per UCA53-3-202(1)(a). Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason. Effective July 1, 2021, in-state work rules require all work to be performed while physically within the state’s borders. DHRM rules apply for promotions/transfers. We are interested in every qualified candidate who is eligible to work in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time. As a condition of employment with the Department of Commerce, employees shall receive compensatory time off in lieu of payment in cash for all overtime worked under the Fair Labor Standards Act (FLSA). Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc. Work requires some physical exertion such as long periods of standing, walking over rough terrain or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, lifting moderately heavy items (up to 50 lbs.) or similar activities. EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.