Lead Site Reliability Engineer, Chief Digital Office 2377833 | Eden Prairie, Minnesota | Remote

The UnitedHealth Group Careers website will be undergoing planned maintenance. There will be downtime on Friday, March 27th 5:00 PM Central - Saturday, March 28th 5:00 PM Central. Blogs Job seeker resources Login Bookmarked jobs ( 0 ) Career areas Life here Join our talent community Clinical › Corporate and business operations › Customer and support services › Early careers › Sales and account management › Technology and data › Physicians › Advanced practice clinicians › Pharmacy › Behavioral health › Nursing › Medical coding › Clinical support › U.S. › Ireland & UK › India › Philippines › Culture of Belonging › Employee Benefits › Blog Job seeker resources Login Bookmarked jobs ( 0 ) Career areas Clinical Physicians Advanced practice clinicians Pharmacy Behavioral health Nursing Medical coding Clinical support Corporate and business operations Administrative support Consulting Finance and business analytics Legal and compliance Marketing and communications People team Project management Customer and support services Billing Claims Customer Service Data entry Early careers Sales and account management Account management Sales Sales management Technology and data Artificial intelligence Architecture Business systems analysis Data analytics Data engineering Data science Network infrastructure Product management & development Security and risk Software engineering Life here U.S. Culture of Belonging Employee Benefits Military Fellowship Program Ireland & UK Culture of Belonging Employee Benefits India Culture of Belonging Employee Benefits Philippines Culture of Belonging Employee Benefits Join our talent community Search Jobs Open search form Keyword or job number Location Go Explore remote jobs Pursue your passion and potential Lead Site Reliability Engineer, Chief Digital Office Eden Prairie, Minnesota Apply Internal apply Bookmark job Jump to Our values Job description Benefits Testimonial Awards & recognitions Related content Caring. Connecting. Growing together. With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve. Integrity Compassion Inclusion Relationships Innovation Performance Lead Site Reliability Engineer, Chief Digital Office Requisition number: 2377833 Job category: Technology Primary location: Eden Prairie, Minnesota Date posted: 08/31/2026 Overtime status: Exempt Travel: No Share this job Facebook X LinkedIn Email Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. Position Summary As a Lead Site Reliability Engineer within OptumRx Digital, you will be accountable for the health, performance, operational resilience, and overall well-being of our critical digital applications, pharmacy services, and supporting cloud infrastructure. In this role, you will drive operational excellence across high-throughput digital platforms, ensuring maximum reliability and seamless customer experiences for millions of patients and pharmacy partners. You will play a pivotal role in influencing and optimizing our digital supply chain technology workflows, partnering closely with engineering, product, and operational leadership to build resilient software systems, streamline deployment pipelines, and proactively safeguard application health. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Drive overall technical accountability for the availability, performance, and operational well-being of OptumRx Digital applications, microservices, and supporting infrastructure Partner with software engineering and product leadership to influence digital supply chain technology workflows, optimizing transactional throughput, system integrations, and application health Architect and implement robust application performance monitoring (APM), logging, and observability solutions to proactively detect, diagnose, and resolve application and service degradations Automate cloud infrastructure, deployment pipelines, and operational processes using Infrastructure as Code (IaC) and modern CI/CD practices Establish, track, and champion key application reliability metrics, including Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets across applications and services Lead end-to-end incident management, root cause analysis (RCA), and post-mortem actions to drive continuous improvement and eliminate recurring application failures across supply chain platforms Provide technical leadership, mentorship, and guidance to engineering teams, fostering a culture of operational rigor, engineering quality, and continuous delivery You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 7+ years of professional experience in Site Reliability Engineering, DevOps, or Software Engineering supporting enterprise applications and cloud infrastructure 5+ years of experience managing, monitoring, and maintaining production cloud applications and microservices (e.g., AWS, Azure, or GCP) 4+ years of experience with containerized application environments and orchestration frameworks (e.g., Docker, Kubernetes) 3+ years of experience setting up application performance monitoring (APM) and enterprise observability platforms (e.g., Datadog, Dynatrace, Prometheus, Grafana, or Splunk) Preferred Qualifications: Relevant technical certifications such as AWS/Azure/GCP Solutions Architect or Certified Kubernetes Administrator (CKA) 4+ years of experience implementing Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, or Ansible 3+ years of experience writing scripts or code in languages such as Python, Go, Java, or Nodejs to automate application and infrastructure operations Experience supporting digital pharmacy, healthcare supply chain, e-commerce, or high-volume transactional application ecosystems Proven track record of influencing cross-functional technical architectures to improve end-to-end application health and supply chain resiliency Deep understanding of high-volume event streaming, API gateway management, and distributed database performance optimization *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Apply Internal apply Bookmark job Benefits Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well. Life Resources and support to focus on what matters most to you, in every facet of your life. Emotional Education, tools and resources to help you reduce and manage stress, build resilience and more. Physical Health plans and other coverage to support wellness for you and your loved ones. Financial Benefits for today and to help you plan for the future, including your retirement. Learn more Previous slide Being able to connect with so many people that all have the same goal in giving the best care possible is something truly special. Brooke G. Senior Pharmacy Technician At Optum, I receive the support, resources, and flexibility that I want so that I can be the best doctor possible while also finding personal and professional satisfaction. Dr. Conan T. Regional Chief of Primary Care We’re applying artificial intelligence to build something that can help people in their most distressed moments. The problems you work on here have an impact on someone’s life. Achala S. Senior Director and AI Architect Being able to connect with so many people that all have the same goal in giving the best care possible is something truly special. Brooke G. Senior Pharmacy Technician At Optum, I receive the support, resources, and flexibility that I want so that I can be the best doctor possible while also finding personal and professional satisfaction. Dr. Conan T. Regional Chief of Primary Care We’re applying artificial intelligence to build something that can help people in their most distressed moments. The problems you work on here have an impact on someone’s life. Achala S. Senior Director and AI Architect Being able to connect with so many people that all have the same goal in giving the best care possible is something truly special. Brooke G. Senior Pharmacy Technician Next slide Go to slide 1 Go to slide 2 Go to slide 3 We’re honored to be recognized for our exceptional work culture Discover our family of businesses See how we’re structured to help build a modern, high-performing health system. Learn more Explore our hiring process Learn what to expect when you pursue an opportunity with us. Learn more How we’re transforming care Find out how we’re making care smarter and more personalized. Learn more Load more Connect with us Facebook Instagram YouTube LinkedIn Do not sell or share my personal information Social responsibility Fraudulent activity Cookie management Site map Privacy Policy Family & Medical Leave Act (PDF) Equal Employment Law Poster (PDF) SMS Terms & Conditions (PDF) Employee Polygraph Protection Act (PDF) E-Verify Participation Poster (PDF) Pay Transparency Nondiscrimination Provision (PDF) Immigrant and Employee Right to Work Poster (PDF) Health Plan Notices (PDF) County of LA Fair Chance Ordinance (PDF)