Lead (Technical) Architect

Are you interested in joining a business that is redefining an industry and launching products that help cement the place of our private hire/taxi operator customers in a global marketplace? ABOUT US We are Autocab, a leading taxi & private hire booking and dispatch software provider, offering innovative solutions to help businesses go further. We do this by creating award-winning software and working with our customers and employees to produce solutions that work. We’re a passionate bunch who challenge the ordinary and believe in working collaboratively to develop our expertise. Go Further. It’s more than just our motto; it is ingrained into the way we work. It is what we strive for as a business and what we expect for our employees and customers. ABOUT THE ROLE We are looking for a Lead Architect to join us and help build an integrated architectural function in Autocab. The focus is initially on technical design but will grow to work functionally with and on solutions for the wider business as Autocab continues to grow in a global marketplace. As Autocab continues to scale and modernises its core platform there is a need to grow and expand the architectural design and governance of the platform. With complexity comes the need to define, design and work with the Software Engineers on delivery to ensure the platform is fit for the future and is scalable today. As the team grows so will the architectural function, which you will lead, working in a matrix management way – where the role will lead a community of practice in architecture with the team embedded in the Product teams. JOB REQUIREMENTS What does the opportunity look like day-to-day? Part of the Engineering Team: The first task is to drive the design for the next generation of the relevant parts of our platform. This means moving parts of the platform’s functionality from the existing hosting mechanism to a new more modern architecture. Then, continue to guide the Product & Engineering teams in making appropriate architectural and technical decisions and trade-offs. Our platform will never stand still and often will be changed to meet a dynamic and changing marketplace. You will be involved in discussions to meet the functional and nonfunctional expectations, whilst ensuring best practice and security is built in. Our cloud vendor is Azure, and our technology is mainly Microsoft based, but we should ensure the right tools are used for the job and the choices avoid any cul-de-sacs and dead ends. Finally, you will contribute to governance frameworks and form (and then maintain) high-quality architectural documentation across the Architecture Repository. Stakeholder management: Autocab delivers products and bespoke solutions to taxi companies around the world. Often this involves 3rd parties as we integrate to build a connected taxi and ground transportation system. What you will bring to the team: Experience with delivering end to end technical projects within a complex multi customer environments Practical experience of Agile delivery Practical experience of modernising Products and their technical estate Awareness of the latest Software and Cloud engineering practices You’re comfortable working with a mixed estate, where not all products are at the same point in their lifecycle You’re an effective coach and mentor, able to guide and support teams in varied scenarios to raise performance standards across the organisation. You thrive in a CI/CD environment and embrace a ‘build it, you run it’ culture, promoting ownership, accountability, and quality. We believe in guardrails for safety, but not to stifle creativity, meaning we’re engaged with the engineering teams and will evolve with them. No ivory towers here. You bring strong software delivery experience, with a proven track record of delivering high-quality, reliable, and market-leading software. You’re skilled in stakeholder management at all levels — providing clear, honest communication about where things stand, not just where you want them to be. You make pragmatic decisions, balancing ambition and realism while managing risk and mitigation effectively. You have a collaborative and coaching mindset, fostering teamwork, empowerment and professional growth across the delivery and business analysis functions. Excellent organisational, analytical and problem-solving skills WHAT WE CAN OFFER YOU CORE WORKING HOURS 9am - 5pm, Monday – Friday Hybrid working model – our collab days are Wednesdays, Thursdays and alternate Tuesdays BENEFITS From day one: 25 days’ holiday (plus bank holidays) per annum Life Assurance - 24/7 life cover, 2x your basic salary Monthly Uber Eats vouchers 24/7 confidential Employee Assistance Programme Office social area, which includes pool, foosball, and table tennis tables Access to Help@Hand which provides virtual GP, physio and mental health support services Free breakfast on office days Bonusly reward and recognition platform Company pension scheme with Royal London After passing probation: Medical insurance with Vitality Subsidised travel scheme to commute into the office L&D Scheme to offer further qualifications, courses and training Work from Anywhere scheme: Up to 4 weeks available per annum to work from anywhere in the world Enhanced leave policies including family leave and sickness leave ABOUT OUR VALUES We have five core values which we live and breathe by. These go way beyond a list; they’re baked into the fabric of our interactions and are used to drive growth across our business. You will need to: Be customer centric; putting customers first, valuing their opinions and listening to their feedback. Adopt a collaborative approach to working; have strong team working and listening skills to help yourself, your team, and Autocab Have a flexible approach to your work; have an adaptable mind set, be a proactive problem solver and think outside the box. Have a passionate and personable nature; be creative and confident in your work. Comfortable with building rapport with customers and the team. Have a straight up style of communication by being transparent, honest and clear in everything you do. If you are looking for a new challenge and keen to make a difference, come and join the Autocab team . For information on how we handle and protect your personal data, please review our Candidate Privacy Notice here.