Leadership Giving Manager

MANAGER, LEADERSHIP GIVING Toronto / Full-Time, Permanent This role involves remote/work-from-home arrangements with a requirement for a minimum of two (2) days per week working onsite and may be subject to change as the organization works through its hybrid workforce plan and/or changing needs of the Foundation. We care about our team and community and are aligned with CAMH’s health and safety practices. ABOUT CAMH FOUNDATION Hi! I’m Fern Brody. In my role as Director, Principal Gifts with CAMH Foundation, I’ve been watching the company and the cause grow significantly. I am driven by working for a meaningful cause, with an exceptional team, and doing the job I love. I believe the key to an excellent Manager, Leadership Giving is not just the technical skills but the knowledge of the organization’s business, asking the right questions, listening to the answers and believing in the organization’s mission. The Centre for Addiction and Mental Health (CAMH) is Canada’s largest mental health teaching hospital and one of the world’s leading research centres in its field. With a dedicated staff of more than 5,000 physicians, clinicians, researchers, educators, and support staff, CAMH offers outstanding clinical care to more than 38,000 patients each year. The organization conducts ground-breaking research, provides expert training to healthcare professionals and scientists, develops innovative health promotion and prevention strategies, and advocates on public policy issues at all levels of government. CAMH Foundation is charged with raising and stewarding funds in support of CAMH. Its role is to help transform the way we understand and address mental illness by raising awareness and increasing engagement across the country. Generous and dedicated supporters help CAMH advance discovery and innovation, build spaces that promote recovery, and break down the stigma of mental illness. The Philanthropy Team is responsible for inspiring philanthropic support from individuals in the private sector, making up over 70% of CAMH Foundation’s annual revenue. As members of the team, we are committed to a positive and safe work environment where we support, listen and learn from each other and be accountable to our many key stakeholders. THE OPPORTUNITY: As a key member of the Philanthropy team, the Manager leads CAMH Foundation's Leadership Giving program, overseeing a strategically managed donor segment of leadership donors and prospects. The role develops and executes differentiated engagement strategies across high-, medium-, and low-touch audiences to maximize donor value, increase unrestricted philanthropic support, and create a strong pipeline into major gifts and legacy giving. Working collaboratively across the Foundation, the Manager serves as the connective point between annual, monthly, leadership, legacy and major giving, ensuring donors receive the appropriate level of engagement throughout their philanthropic journey. The role is responsible for active portfolio management, including donor migration into and out of Leadership Giving, while contributing to Foundation-wide fundraising priorities and long-term donor growth. Compensation & Benefits: Salary is competitive and based on experience, with a hiring range of $95,203 to $109,764 per year. CAMH’s Total Rewards: Includes participation in HOOPP defined benefit pension plan, extended health and dental benefits, paid vacation starting at four weeks, flexible work arrangements, and ongoing professional development support. CAMH Foundation is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! Please contact [email protected]. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. Our north star is creating hope and improving outcomes for people facing mental illness. We work in respectful partnerships with each other and our hospital partners to inspire philanthropy and raise awareness in support of mental health. KEY RESPONSIBILITIES: The Manager, Leadership Giving drives revenue from donors capable of making donations of $10,000K-$49,999K through a mix of direct mail, personal solicitation, proposal generation and direct donor relationship management for new and existing donors building the groundswell of support for CAMH Foundation and contributing to the total annual fundraising goals. Mission • Leading with curiosity, proactively learns about the Hospital’s areas of expertise and excellence – clinical care, research, education and policy – in order to serve as a knowledgeable mission ambassador for CAMH Foundation. • Serves as a CAMH champion internally with Hospital partners and externally with donors, community members and volunteers, to inspire philanthropy in support of the greatest mental health challenges of our time. Fundraising Activity • Manage a portfolio of 125–150 leadership giving donors and prospects with an annual fundraising goal of $1M+. • Lead the development and execution of a comprehensive Leadership Giving strategy that includes differentiated engagement models for high-, medium-, and low-touch donors. • Manage the Leadership Giving donor segment as a dynamic portfolio, regularly evaluating donor engagement, capacity and affinity to support migration into and out of Leadership Giving, Major Gifts, Legacy Giving, Monthly Giving and Annual Giving programs. • Develop donor strategies that prioritize unrestricted support wherever possible while aligning donor interests with Foundation priorities. • Build compelling cases for unrestricted giving and effectively communicate the impact of unrestricted philanthropy through both personalized donor conversations and scalable communications and engagement opportunities. • Develop and execute the overall portfolio strategy as well as individualized strategies to identify, qualify, cultivate, solicit and steward donors capable of making gifts of $10,000–$49,999. • Grow the portfolio through proactive prospect identification, qualification and relationship development. • Solicit gifts through a combination of personal visits, proposals, phone, email and targeted direct marketing. • Prepare compelling proposals, gift agreements and supporting materials aligned with donor interests and Foundation priorities. • Track portfolio activity, pipeline movement and revenue performance to achieve or exceed annual goals. • Maintain accurate donor records, actions and reports in Raiser's Edge. • Develop an understanding of the educational, research, clinical and financial needs and goals of CAMH • Analyze appeal results and use results to make recommendations to increase ROI in future appeals. Key Partnerships • Contributes to a strong culture for philanthropy across CAMH by creating collaborative relationships with hospital peers, and specifically through the engagement of clinicians, researchers and staff in donor-focused work • Partner closely with Annual Giving, Monthly Giving, Legacy Giving, Major Gifts, Corporate Partnerships, Stewardship and Marketing & Communications teams to ensure coordinated donor engagement strategies and seamless donor movement across fundraising programs. • Serve as a strategic partner in developing Foundation-wide donor migration strategies that maximize donor lifetime value and organizational fundraising outcomes. • Work closely with CAMH Foundation colleagues and volunteers in an integrated and collaborative manner to support the full cycle of donor engagement (from prospect research to proposal development to personalized stewardship). • Collaborates with Legacy and mid-level teams to identify Leadership Giving prospects, while also migrating donors to appropriate giving channels across the foundation. • Develop proposals alongside the Impact Communications Team, including budgets and milestones, with appropriate approvals to realize a prospective donor's philanthropic goals within the CAMH mission. • Ensure that compelling, high quality and strategic materials including briefing notes, communications briefs, proposals, acknowledgments, letters and stewardship reports are prepared as required. • Plays a key role across Philanthropy team in active lead generation and migration strategies between mid-level, legacy, major gift and corporate donors. Stewardship • Contribute to the development of strategies for effective stewardship of leadership donors within the portfolio and work closely with the stewardship team and others to execute these strategies. • Conduct donor stewardship including group tours, personalized telephone calls, thank you letters, personalized cards, tour invitations, face-to-face meetings. • Collaborate with Foundation partners to establish and deliver appropriate stewardship plans, ensuring gifts are handled and recognized according to Foundation policies and practices. • Work with gifts processing and Philanthropy support team to ensure that acknowledgements, tax receipts, invitations, and other correspondence are sent in a timely manner WHAT YOU’LL BRING TO THE TEAM Minimum of five years of fundraising experience, or equivalent experience. A post-secondary degree or comparable combination of work and education experience. Extremely effective interpersonal skills with a professional presence and manner, and capable of exercising independent judgment, initiative and flexibility. A strong communicator, verbally and with strategic writing experience, specifically producing inspiring proposals. A proven ability to understand and effectively convey key aspects of complex subjects. Demonstrated experience managing donor portfolios using differentiated engagement strategies across multiple giving levels. Strong understanding of donor lifecycle management, segmentation and migration strategies. Exceptional ability to articulate the value and impact of unrestricted philanthropy to diverse audiences through individual donor conversations, presentations and written communications. Proven ability to work collaboratively across fundraising disciplines to achieve shared organizational goals. Demonstrated ability to think strategically, work proactively, and manage competing priorities in a complex environment. Familiar with a range of giving vehicles, including cash donations, gifts of securities, multi-year pledge structures, blended in-life and legacy gifts, etc. Superb critical and analytical thinking, decision-making and problem-solving skills. Excellent organization, planning and time management skills with exacting attention to detail. A flexible team player able to collaborate with and inspire colleagues and senior volunteers. Experience in a healthcare philanthropy environment, and a comprehensive capital campaign environment, is considered an asset. A demonstrated commitment to ongoing professional development, with a growth mindset. Strong computer skills, including experience with Microsoft Office software applications and demonstrated knowledge of Raiser's Edge or equivalent. Willingness and ability to work flexible hours, including some evenings and weekends.