Learning Experience Design Lead

Date Posted: 8 Jul 2026 Department: Organisational Development and Learning Job Req ID: 798 Located at Sydney’s iconic Taronga Zoo Temporary 2 year contract, part-time position (0.8FTE, 30.4 hours per week) TCSA Salaried Employees Award, Clerk Grade 7/8, annual package $132,588 - $146,768 (includes base salary $116,981 - $129,492 + plus superannuation & leave loading) Taronga Zoo Sydney is looking for an experienced and motivated Learning Experience Design Lead to join our People Experience & Capability team! By combining creativity, learning expertise and digital capability, this role helps build the knowledge, skills and behaviours that support Taronga’s people and purpose. About the Role… The Learning Experience Design Lead is responsible for supporting the design and delivery of Taronga ’ s learning curriculum, the development of engaging and effective learning content and materials and the effective management of Taronga ’ s Learning Management System. Key Accountabilities… Support the design and implementation of Taronga’s Learning Curriculum in line with capability assessments and strategic priorities. Design and deliver high quality, engaging learning experiences over a variety of mediums, including presentations, resources and materials, workshops, video tutorials and e-Learning modules. Engage with external learning providers in line with Taronga ’ s priorities, budget and procurement processes and alignment to the broader learning curriculum. Partner with people leaders to identify training needs, priorities and solutions Support the development of Taronga’s learning design lifecycle, including brief and needs analysis, engagement and completion, impact evaluation and continuous improvement. Support the development and implementation of Taronga ’ s approach to evaluating learning experience effectiveness and make recommendations based on data and evidence. Administer Taronga ’ s Learning Management System, (with the support of the People Experience & Capability Coordinator), and seek opportunities to improve and optimise how Taronga assigns, tracks and reports on learning. About You… We are looking for candidates that have: Key knowledge and experience Demonstrated experience in establishing training needs in a diverse workforce Demonstrated experience in facilitation, design and delivery of engaging learning materials across a range of media and formats Knowledge of adult learning design principles and the development of clear and measurable learning objectives Experience in working within a learning curriculum to meet capability and strategic learning needs Experience in Instructional Design is well regarded Essential requirements Qualifications in Learning Design, Organisational Development, Human Resources or relevant equivalent experience. Proven experience with e-Learning authoring tools (Articulate360 is preferred) Proven experience in Learning Management Systems (SAP SuccessFactors is preferred) Benefits… Our employees enjoy generous employment conditions including some of the following: Flexible Hybrid work model - Taronga supports a blend of in-office, remote, and on-the-go workers! Complimentary family and friends passes across both Taronga’s Sydney & Dubbo Zoo’s Free onsite car parking, outside of peak periods A wide range of discounts on our award winning accommodation across both sites Discounted food and beverage purchases across the sites Discounted Fitness Passport We’re a social team - there’s always lots going on around the zoo that we get involved with! + more! We Value Diversity… Taronga’s goal is to build a diverse and inclusive workplace, where everyone is safe to be themselves. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQIA+ community, and people from diverse ethnic and cultural backgrounds. If you require an adjustment for the application process, please contact our Talent Acquisition Team by emailing [email protected]. About Applying… Please submit your resume and a cover letter of one page. You are also required to complete the two target questions as part of your application. Describe a learning program, workshop or capability initiative that you designed and delivered. How did you identify the learning need, work with stakeholders to develop the solution, and measure its success? Outline your experience in using technology to create engaging learning content. What tools or technologies did you use? How did you ensure your learning solution reached its target audience? How did you measure the impact of the learning? Applications Close: 11:59pm Monday 27 July 2026