Learning & Programme Coordinator

Learning & Programme Coordinator

Salary & Benefits: £26,000 to £30,000 FTE, dependent on experience, 25 days paid annual leave plus bank holidays plus your birthday off

Hours: Full time (35 hours across five days) or part time (minimum three days per week)

Location: Home-based, with occasional UK travel

About RedSky Leadership Development

RedSky Leadership Development is a specialist leadership and management development consultancy. We work in partnership with organisations to create practical, engaging and impactful learning experiences that make a genuine difference to leaders, teams and businesses.

We're a small, collaborative team supported by a network of experienced leadership development partners. That means everyone plays an important part in the experience our clients and learners receive, and we're looking for someone who takes real pride in making things happen brilliantly behind the scenes.

The Role

We are looking for a highly organised, proactive Learning & Programme Coordinator to take ownership of the day-to-day coordination of our client programmes.

You'll be at the centre of our programme delivery, connecting clients, delegates, our internal team and our delivery partners to make sure everyone has what they need, when they need it.

From mapping programme dates and coordinating coaching sessions to preparing learning materials, producing 360 reports and keeping clients updated, you'll help ensure every RedSky programme feels seamless, professional and personal.

This is primarily a programme coordination role, but for someone interested in developing a career in Learning & Development, there will also be opportunities to support supervised learning design projects and develop your skills alongside our team.

What You'll Be Responsible For

Programme Coordination

• Own and maintain our central training and programme planner
• Create and manage end-to-end programme plans, ensuring key dates, milestones and actions are mapped and delivered
• Coordinate workshops, coaching sessions, learning activities, events and delegate communications
• Manage invitations, bookings, attendance information and programme logistics
• Liaise directly with clients to coordinate programme activity and provide clear, timely updates
• Anticipate what is needed ahead of delivery and proactively resolve coordination issues

Partner and Team Coordination

• Work closely with our leadership development partners to ensure they are fully briefed and have the information, materials and resources they need
• Keep internal team members and partners updated on programme activity, changes and actions
• Issue associate agreements and project documentation using DocuSign
• Maintain accurate partner profiles, qualifications, accreditation and compliance records
• Work closely with our Communications Lead to ensure upcoming programme activity, feedback and relevant information are shared and planned for in advance

Learning Materials, Systems and Reporting

• Prepare, proofread, format, print and distribute high-quality learning materials and resources
• Create and update learning support materials using PowerPoint and Canva
• Coordinate the administration of 360/180 feedback and psychometric tools, including profile generation and report production
• Collate programme evaluations, skill scans and learner feedback and produce clear reports for the team and clients
• Create and manage supporting tools such as QR codes, digital resources and programme documentation
• Maintain accurate programme, client and learner records

Client and Learner Experience

• Act as a professional and approachable point of contact for clients, learners and partners
• Respond to and appropriately route inbound telephone and website enquiries
• Help ensure every interaction with RedSky reflects the quality and personal service we want our clients and learners to experience
• Support the wider RedSky team with client and programme administration as required

About You

We're looking for someone who is exceptionally organised, enjoys working with people and gets satisfaction from making sure the detail is right.

You'll ideally bring:

• Experience in programme coordination, learning administration, training coordination, project coordination or a similar role
• Excellent organisation and the ability to manage multiple programmes, deadlines and competing priorities
• A strong eye for detail, including excellent proofreading skills
• Confidence communicating directly with clients, learners and external partners
• Strong written and verbal communication skills
• Good Microsoft 365 skills, particularly PowerPoint, Outlook, Word and Excel
• Confidence learning and using digital systems, with experience of Canva and DocuSign
• The ability to work independently and manage your own priorities in a remote environment
• A proactive approach – you're someone who spots what needs doing rather than waiting to be asked
• Flexibility and resilience when client requirements or priorities change
• An interest in learning, leadership development and creating brilliant learning experiences

Previous experience within Learning & Development would be helpful, but we're equally interested in people with strong programme or project coordination experience who are excited about developing their career in this area.

For candidates seeking the top end of the salary range, we're looking for someone with strong directly relevant experience who can demonstrate most or all of the above and confidently take ownership of programme coordination from the outset.

Working at RedSky

We're a small business, which means you'll have the opportunity to get involved, contribute ideas and see the impact of your work.

We work collaboratively, move quickly and care enormously about the experience we create for our clients, learners and partners. We're looking for someone who enjoys that kind of environment and wants to become an important part of the team.

For the right person, there will also be opportunities to develop your Learning & Development experience through supervised learning design and wider projects.

How to Apply

Please send us your CV and a short covering letter explaining why you're interested in the role and the experience you would bring to RedSky Leadership Development.

RedSky Leadership Development is an equal opportunities employer and welcomes applications from people of all backgrounds.