Who we are
Equilease is an award-winning brokerage committed to offering best-in-class leasing
solutions to new and well-established businesses across Canada. We have been
providing financing for all types of new and used equipment since 1991. Equilease has
worked hard to earn its reputation for providing a customer satisfaction experience that
is second to none. We specialize in making the leasing process simple and efficient,
often approving requests in as little as 15 minutes.
Are you a detailed orientated person who can operate in a fast-paced environment and has the interpersonal skills to work with third-party brokers?
We are looking for an
Equipment Leasing Fulfillment Officer
to join our team. You will have direct ownership of your files and be responsible for ensuring that the required documentation is compliant for funding.
Duties and Responsibilities
Responsible for supporting originators in terms of applications, funding, communication to achieve established SLA’s in terms of turnaround time, accuracy including system usage.
Accurate review of documentation for compliance and adherence within business risk tolerance parameters.
Duties include Register PPSA, pull lien searches and advise sales representatives of required waivers.
Ensure the deficiency process is followed and consistently address outstanding items within the SLA requirement.
Liaise with broker partners where required on specific transactions and in general to support the originator relationship.
Problem-solving and tactfully handling challenging interactions with Brokers. By efficiently deescalating complaints from brokers and internal sales representatives with professionalism and integrity always.
Complete audit calls to verify lease information.
Understand Vaults business and the process and policies and auditing guidelines.
Integrate new processes and procedures, including adopting and applying system automation.
Timely escalation when issues arise and proactive follow-up to resolve issues.
Share process improvement recommendations to your Team Lead.
Be a positive team player.
Skills Knowledge & Experience
Ability to prioritize, multi-task, organize, and execute in a fast-paced environment
Detail orientated, with excellent organizational and follow up skills
Strong written and oral communicator
Personable and professional
Successfully adapts to changing situations
Works independently within the team
Proficient in Microsoft Office
University degree or equivalent