Life Sciences Portfolio Insights Analyst

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Title: Life Sciences Portfolio Insights Analyst The Life Sciences Portfolio Insights Analyst supports the Global Life Sciences Acceleration Hub in transforming portfolio data, assessment outputs, and cross-functional inputs into actionable insights for leadership and account teams. This role serves as a key operational and analytical partner across the Acceleration Hub dashboard, data source discovery, reporting, content distribution, and assessment agent capabilities. The role will work closely with the Assessment Insights & Operations Manager, cross-functional stakeholders, technology and systems owners, and the GDC team to ensure portfolio insights are supported by reliable data, effectively communicated, and continuously improved. The ideal candidate is highly organized, analytical, collaborative, and comfortable working across multiple data sources and stakeholder groups. They should be able to translate data and operational information into clear insights and communications, manage multiple work streams, and proactively identify opportunities to improve the quality and usefulness of portfolio intelligence. Key Responsibilities Dashboard Support Manage the feedback intake process for the Life Science Acceleration Hub dashboard, collecting and organizing input from key cross-functional stakeholders. Partner with the Assessment Insights & Operations Manager to assess, prioritize, and maintain the dashboard enhancement backlog and support development release cycles. Support the collection, validation, and organization of data inputs required to maintain and enhance dashboard insights. Identify gaps in available data and work with stakeholders to determine potential sources or solutions. Help ensure dashboard outputs remain relevant, actionable, and aligned to stakeholder needs. Data Source Discovery & Integration Research and identify additional internal data sources that could enrich portfolio assessments and scoring, including CRM fields, support case data, adoption and usage data, and other Salesforce platforms and systems. Evaluate potential data sources for relevance, accessibility, quality, and potential value to the Acceleration Hub. Coordinate with IT, systems, and data owners to request and establish appropriate access and permissions. Maintain documentation of identified data sources, ownership, access requirements, and intended use. Support ongoing efforts to improve the breadth, quality, and reliability of data available for portfolio insights. Reporting & Insights Support Build and maintain standardized slide and reporting templates for portfolio insights readouts, leadership updates, and recurring communications. Populate reports and presentations using data and insights generated through the Acceleration Hub dashboard and related sources. Support the development of weekly red-account reporting by consolidating information from the red-account dashboard, program health assessments, and other relevant data sources. Identify trends, gaps, and notable changes in portfolio data to support insights and leadership discussions. Ensure recurring reports are accurate, timely, consistent, and actionable. Content Distribution & Insights Communications Develop and maintain a content calendar for distributing portfolio insights across key communication channels, including Slack, email, newsletters, live events, meetings, and dashboard integrations. Coordinate with stakeholders to ensure insights and relevant portfolio intelligence reach the appropriate audiences at the right time. Gather, organize, and maintain source materials supporting case studies, success stories, and examples of portfolio impact. Partner with the Assessment Insights & Operations Manager to identify opportunities to translate data and assessment outputs into compelling stories and actionable communications. Support consistent messaging and distribution of insights across the Life Science Acceleration Hub ecosystem. Assessment Agent Support Organize, structure, and label data feed inputs used by the Health Assessment agent. Support the ongoing preparation, validation, and organization of inputs required for assessment agent testing and release cycles. Partner with the GDC team to maintain documentation for the assessment agent, including data inputs, processes, and testing requirements. Coordinate preparation of materials and inputs needed to support agent testing, validation, and releases. Identify data or documentation gaps that could affect assessment quality or agent performance and escalate them to the appropriate stakeholders. Cross-Functional Collaboration & Operations Build strong working relationships across the Global Life Sciences Acceleration Hub, Assessment Insights & Operations, GDC, IT, systems owners, and other cross-functional teams. Proactively identify operational gaps, dependencies, and opportunities to improve the portfolio insights process. Maintain clear documentation, processes, and operating rhythms across assigned work streams. Manage multiple priorities and deadlines while maintaining attention to data quality and stakeholder needs. Support continuous improvement of the Acceleration Hub's portfolio intelligence capabilities. Qualifications Required Experience in analytics, business operations, portfolio management, program support, data analysis, or a related field. Experience working with multiple data sources and translating data into reports, insights, or actionable recommendations. Strong analytical, organizational, and problem-solving skills. Demonstrated ability to manage multiple workstreams and coordinate across diverse stakeholder groups. Strong written and verbal communication skills, with the ability to translate complex information into clear and concise outputs. Experience creating executive-ready presentations, reports, dashboards, or other business communications. Strong attention to detail and commitment to data accuracy. Ability to work effectively in a highly collaborative, globally distributed environment. Preferred Experience within Professional Services, Life Sciences, healthcare, or a related industry. Experience with Salesforce CRM, reporting, analytics, or other Salesforce platforms. Familiarity with dashboarding, data visualization, or business intelligence tools. Experience supporting AI, automation, agentic capabilities, or data-driven assessment solutions. Experience working with globally distributed technology or delivery teams. Experience coordinating data access, system dependencies, or technology enablement activities. Success Measures Success in this role will be measured by: Timely and effective management of dashboard feedback and enhancement intake. Increased quality, breadth, and accessibility of data sources supporting portfolio assessments. Accurate, timely, and actionable recurring portfolio and red-account reporting. Effective distribution and adoption of portfolio insights across key stakeholder groups. Strong operational support for Health Assessment agent testing and releases. Improved quality, consistency, and usability of portfolio intelligence across the Life Science Acceleration Hub. Strong cross-functional collaboration and proactive identification of opportunities to improve portfolio insights and operations. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. 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