Logistics Associate

C.H. Robinson is looking for a Logistics Associate in Monterrey! In this role, you will directly support the execution of our customers’ freight and play a key part in ensuring operational excellence across our supply chain services. Your work will have a strong impact on service quality, efficiency, and customer satisfaction throughout the region. As a Logistics Associate, you’ll manage daily transportation activities, coordinate with carriers and customers, track shipment progress, and resolve operational issues quickly. You will support accurate documentation, maintain proactive communication, and help our teams deliver reliable, high‑quality logistics solutions. If you're detail‑oriented, proactive, and looking to grow your career in logistics, we encourage you to apply . Join C.H. Robinson in Monterrey and help keep global supply chains moving! At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site one day a week, igniting creativity and driving impactful results. With the flexibility for remote work four days a week, this role strikes the perfect balance between teamwork and autonomy DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Ensure Transportation arrangements are made for shipments by the following: Providing timely and professional written and verbal responses to customer requests Booking transportation loads in the Transportation Management System Monitoring team mailboxes Resolving simple exceptions to any pre-defined processes Scheduling delivery appointments with receivers Making any necessary changes as requested by the customer within the Transportation Management System Manual building and creating new Transportation loads within the Transportation Management System Conduct systems trainings to external parties Follow standard operating procedures and update when gaps are identified Run, format, or distribute any reports to the appropriate internal or external parties Contribute to projects that utilize the CHR project-based delivery model Other duties or responsibilities as assigned according to the team and/or country specific requirements QUALIFICATIONS Required: High School Diploma and/or GED Ability to work flexible schedule on occasion, including overtime hours when requested Fluent in English and Spanish Preferred: Bachelor’s degree from accredited college or university Prior experience in Supply Chain, Transportation, and/or Logistics Proficient in Microsoft Office Suite of programs Solid understanding of Information systems Friendly and articulate phone demeanor Strong verbal and written communication skills Detail oriented Able to work in a fast-paced and dynamic environment Ability to problem solve quickly and accurately Ability to prioritize and handle a variety of tasks Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization Values a diverse and inclusive work environment CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability. Benefits We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.