Logistics Manager

About the role Jiga is on a mission to help engineers build physical products faster. The problem: engineers designing physical products waste weeks chasing quotes, vetting suppliers, managing freight, fighting with customs, and recovering from late shipments. Jiga fixes this by connecting engineers directly with vetted manufacturers (CNC, sheet metal, injection molding, 3D printing) and running the entire supply chain on their behalf - from RFQ to the loading dock. We're looking for a Logistics Manager to own the physical movement of every part Jiga touches - from a CNC shop in Shenzhen to a robotics lab in Boston - and to do it with the commercial instincts of someone who understands that every shipping decision is also a business decision. This is not a freight-booking role. The right person is part operator, part dealmaker: negotiating rates with forwarders, choosing modes based on time, complexity, and constraints, guiding the trade compliance work our logistics admin executes, and pricing freight back to customers in a way that protects both the deal and the margin. What you'll do Own international freight Own international freight across air, ocean, and courier - primarily from Asia (China, Vietnam, India) to Israel, the US, and the EU Quote, negotiate, and book shipments with global freight leaders Select the right mode per shipment based on business requirements: time sensitivity, shipment complexity, and customer or supplier constraints Manage freight cost recovery from buyers and dispute surcharges with forwarders Lead customs and trade compliance Own the customs and trade compliance function end-to-end - set the strategy, build the playbooks, and guide the Logistics Admin Be the in-house expert on HTS classification, exclusion claims, CBP Form 28 responses, IOR logic, and customs holds across the US, Israel, and the EU Keep Jiga compliant in every jurisdiction we operate in Be the commercial partner Sales actually wants Sit in commercial conversations on freight-heavy deals - advise on landed cost, Incoterm selection, customer-side IOR requirements Build and maintain freight-cost intelligence by lane and supplier Make sure freight and logistics costs are reflected accurately in our internal systems Own the supplier-side execution layer Coordinate daily with manufacturing partners on shipment readiness, packing, documentation, and pickup windows Manage the day-to-day Logistics Coordinator function Push our platform forward as the single source of truth for shipment status, documentation, and cost You're a fit if you Have 5+ years of hands-on international logistics or freight-forwarding experience, ideally in contract manufacturing or hardware Have negotiated freight rates with forwarders and couriers Have lived inside the documentation side of international trade: HTS codes, commercial invoices, packing lists, IORs, bonds, CBP correspondence Understand that the freight invoice is part of the deal. You think commercially - about landed cost, Incoterms, margin, and customer experience Communicate in short, direct, action-oriented messages Are fluent in English; Hebrew, Mandarin, Vietnamese, or German are a bonus Nice-to-have Background working at a freight forwarding agency Experience in a B2B manufacturing marketplace or contract manufacturer Prior experience supporting defense or aerospace customers and understanding of ITAR / export-control basics Experience standing up a freight or logistics function inside a growing company Visa: US citizen/visa only.