Logistics Operations & Process Analyst

Overview Our UK-based client is looking for a highly analytical Operations & Process Analyst to support and improve their global logistics operation. This role would suit someone with a background in Software Engineering, Computer Science, Industrial Engineering, Information Systems, Data Analytics, or a newly qualified Accountant who has a genuine interest in supply chain and logistics. Rather than simply coordinating shipments, you'll analyse operational data, identify inefficiencies, make informed decisions, and build better processes and automations that improve the way the business operates. You'll work closely with suppliers, freight forwarders, finance, and operations teams to ensure international shipments move efficiently while continuously improving internal systems and workflows. What You'll Do Logistics Operations Coordinate international shipments from manufacturers to distribution centres across the UK, Europe, USA and Canada. Monitor shipment progress and resolve operational issues before they impact customers. Work closely with suppliers and logistics partners to ensure smooth execution. Ensure customs and shipping documentation is accurate and compliant. Data Analysis & Decision Making Analyse shipment, inventory and operational data to identify trends and improve decision making. Build reports and dashboards that provide visibility across the logistics operation. Use data to identify bottlenecks, risks and opportunities for improvement. Support forecasting and operational planning through data analysis. Process Improvement & Automation Identify manual or repetitive processes that can be improved. Build automations and improve workflows wherever possible. Help develop scalable operational processes as the business grows. Work with internal teams to continuously improve efficiency and accuracy. Systems Maintain accurate logistics data within internal systems. Learn and work with SAP ByDesign. Update Monday.com and operational tracking systems. Ensure shipment information is accurate and up to date. What We're Looking For Preferred Background We're particularly interested in candidates who have Software Engineering, Computer Science, Computer Engineering, Industrial Engineering, Information Systems, Data Analytics, Mathematics, Statistics or are newly qualified Accountants (or similar analytical finance backgrounds) with a genuine interest in logistics and operations. Skills & Experience Strong analytical and problem-solving ability. Excellent attention to detail. Comfortable working with large datasets and operational information. Experience using Excel and data analysis tools. SQL, Python, Power BI or automation experience would be highly advantageous. ERP or operational systems experience is beneficial. Experience in logistics, supply chain or operations is advantageous but not essential. The Right Person You'll thrive in this role if you: Love solving complex operational problems. Enjoy working with numbers and data. Naturally look for ways to improve processes. Are highly organised and accurate. Communicate clearly with both technical and non-technical stakeholders. Take ownership and enjoy making systems more efficient. Have an interest in logistics and how products move around the world.