Overview
As a Louisiana Resident Agent, you will be accountable for managing workload issues across teams and/or clients and tracking their productivity as a whole. We are looking for a team member that will continue to uphold our stellar reputation in Louisiana.
What you will do
Prepare/issue LA titles
Prepare/Issue LA policies
Identify and resolve underwriting issues
Ensure compliance with underwriting directives
Identify and implement process work-flow improvements
Participate in testing environment as required
Participate in system enhancement process
Maintain complete confidentiality and privacy of departmental matters
Complete all assignments in a timely manner
Act as a leader within the company
All other duties assigned
What you will bring
Bachelor’s degree or equivalent experience
Current LA Resident Agent License required
Strong customer service focus
Clear verbal and written communication skills
Ability to work in fast-paced environment and meet deadlines
Self-motivated: ability to work with minimal supervision
Persuasive, encouraging, motivating personality
Strong attention to detail
What we offer
Competitive payrates based on skills and experience
Extensive benefits package
: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
Rest and relaxation:
Paid holidays and generous PTO based on tenure
Community and Philanthropy:
Paid volunteer time
Paid Maternity and Parental Leave
Contribute to your future:
401K plan and robust continuous learning opportunities
Work Perks Program:
Access to discounts that help save money in your daily life
Is this the ideal location for you?
Mortgage Connect is committed to offering a flexible work environment for this role. This is a
remote role
, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)
Who we are
Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “
The 5C’s”
:
Connect
,
Collaborate
,
Communicate
,
Care
, and
Celebrate
. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.
All onboarding employees will be required to complete a pre-employment background check and drug screening.
We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com