LSP Management Specialist

The group you’ll be a part of The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. The impact you’ll make Join Lam as a Business Operations Analyst, where you'll spearhead process improvement initiatives. With your systems knowledge and business process acumen, you expertly collect and analyze data, evaluate processes, develop metrics, and identify root causes with data-driven indicators for future improvements. Organizing cross-functional project teams, you communicate team progress and survey best practices, showcasing your commitment to operational excellence at Lam. What you’ll do Assist Lam China LSP (“Licensed Service Provider” - professional service program) manager for LSP engineer hiring, skill development, qualification and attrition tracking Coordinate LSP engineer interview with Lam internal stakehoders/users (Account Team) Coordinate ILT (“Instructor Led Training”) schedule with LSP company and Lam Training Center Facilitate LSP company/individual engineer to resolve related Lam system issue Lam China LSP Managemnt system Magnit (CW system) IT and security system (Log on, access, remote desktop etc.) HR and JH training system Track and follow up LSP acknowledgement of Lam Safety Alert Assist Lam China LSP manager for indentification and resolve of abnormalities during LSP operation, and handle other daily rountines including stamp application, badge application and other required Facilitate supplier events and regular meeting (such as QOR) with LSP company and other internal stakeholders Who we’re looking for Bachelor’s degree or above, with working experience more than one year Good skill of MS office App, epecially Excel and Powerpoint Good interperson, communication and coordination skills Working proficiency in English (both written and spoken) for business communication Supply Chain or Businnes experience is a plus AI and Automation experienced will be highly preferred. Preferred qualifications Our commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.