LVN Service Care Coordinator - Remote

Job Title: LVN Service Care Coordinator Job Description We are seeking a detail-oriented Service Care Coordinator to support a high-volume authorization team responsible for processing Long-Term Services and Supports (LTSS) requests. This role plays a critical part in ensuring timely review and processing of authorizations for durable medical equipment (DME), behavioral health services, adult day health services (DAHS), and other specialty care needs. Responsibilities Process and manage authorization requests within established turnaround times. Review and follow up on requests related to DME, mental health services, DAHS, reductions, and denials. Accurately document work completed and maintain daily production logs. Utilize multiple systems, applications, and resources simultaneously in a fast-paced environment. Communicate regularly with team members through Microsoft Teams and other virtual collaboration tools. Follow departmental work guides, policies, and quality standards. Support additional authorization functions through cross-training and team collaboration. Qualifications Bachelor's degree in Social Work, Health Services, Behavioral Science, or a related field (LVN/LPN) Minimum 2 years of experience in a managed care environment or working with individuals who have disabilities, chronic conditions, or other vulnerable populations. Active LPN, LVN, or LCSW license (highly preferred) Experience with utilization management, authorizations, care coordination, or managed care operations. Experience supporting LTSS, Medicaid, or complex care populations. Strong organizational, multitasking, and time management skills. Job Type & Location This is a Contract position based out of San Antonio, TX. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 11, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.