Mainframe Support Analyst

Your future role at a glance Location: Remote Department: Core Technology Data Center Schedule: Full-time | Day Shift with rotating o n-call support , providing coverage every third week. Salary: $79,511.52 - $110,834.59 per year #LI-remote Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: pro-rated paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program , counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other benefits: optional legal and pet insurance, transportation savings and more How you’ll make an impact in this role Workload Management: Monitor and manage daily mainframe job schedules using CA ESP to ensure the timely and accurate completion of critical batch processing cycles. Incident Resolution: Respond to user problems and system alerts by listening, clarifying, and providing effective, timely technical resolutions. Troubleshooting: Independently troubleshoot application problems, including identifying and resolving job abends, batch failures, and scheduling conflicts. Process Automation: Analyze operational workflows to automate repetitive mainframe tasks and optimize scheduling configurations, contributing to overall system efficiency. Documentation: Write and maintain clear, concise documentation for operational procedures, system standards, and rerun instructions to support the team's knowledge sharing. On-call Support: Participate in a rotating on-call schedule, providing coverage every third week to ensure 24/7 operational support. What minimum requirements you’ll need Education: • High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required. What additional preferences we're seeking Hands-on experience with CA ESP, CA View/Deliver, or similar mainframe workload automation and scheduling tools. Working knowledge of Mainframe z/OS, JCL, and experience automating processes using scripting languages such as REXX, CLIST, or JCL scripting. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information.