Malta - Boarding Agent

Who We Are: At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations. Role Summary: The Boarding Agent will be responsible for delivering efficient ship agency services, coordinating vessel operations, shipping documentation and client requirements while ensuring compliance with company and Health & Safety standards. Contract: Permanent Location: Qormi, Malta (Hybrid) In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future. Please submit your application and CV in English. Key Responsibilities: Deliver high-quality ship agency services, ensuring a professional and efficient service to clients. Coordinate vessel arrivals and manage pre-arrival documentation with vessels, ports, terminals and relevant authorities. Attend and board vessels as required to support port call operations. Prepare and issue booking confirmations, loading lists and other required shipping documentation. Create and process Bills of Lading, including issuing drafts to clients for review. Prepare and issue invoices for completed shipments, ensuring accuracy and timely processing. Coordinate the preparation and delivery of documentation to clients. Ensure all activities are carried out in compliance with company Health & Safety policies and procedures. Candidate Requirements: Previous experience within ship agency or the wider shipping/maritime industry is preferred. Good understanding of crew change processes and related requirements. Strong written and verbal communication skills in English. Good organisational skills with the ability to manage multiple priorities. Ability to work effectively under pressure in a fast-paced operational environment. Proactive attitude with a willingness to learn and develop. Valid driving licence. You will receive: A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy: A place to grow your career - we’ll help you set big goals and exceed them. Competitive salary package. Work with talented, committed, and supportive teammates. Value Award celebration events. Why Inchcape Shipping Services? We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry. Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: Global Perspective - we connect the world and see the bigger picture. The Power of People - we rely on the strength of local agent knowledge and relationships. Progress - we adopt new thinking and push for positive change in our industry. #WeAreInchcape Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. Additional Information: Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location. To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them. #LI-Hybrid