Manager, Commercial Analytics

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow? Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need . We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of! Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: An expanding Retina Portfolio including IHEEZO ® , TRIESENCE ® , BYOOVIZ TM , and OPUVIZ TM A broad Dry Eye Disease product line , led by VEVYE ® and bolstered by well-known adjacent ocular surface disease products such as FLAREX ® and FRESHKOTE ® A peri-operative Surgical product line , led by TRIESENCE ® , and BYQLOVI TM A Rare and Specialty product line , which includes various high-need and utility products such as ILEVRO ® , NATACYN ® , and VERKAZIA ® A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01 Manager, Commercial Analytics Harrow | Reports to: Sr. Director, Business Insights & Analytics Position Summary The Manager, Commercial Analytics owns end-to-end delivery of commercial analytics reporting for Harrow’s Commercial Operations team, including KPI dashboards, territory performance tracking, and brand-level trend analysis. Reporting to the Sr. Director, Business Insights & Analytics, this role serves as a key analytical partner to Commercial, Finance, and Market Access, supporting field performance management, executive decision-making, and incentive compensation (IC) administration. Core Responsibilities Own end-to-end delivery of commercial analytics reporting, including weekly and monthly KPI dashboards, territory performance tracking, and brand-level trend analysis. Design and maintain Power BI dashboards and data models connected to the Harrow Data Warehouse, specialty pharmacy feeds, and claims data sources. Develop and socialize new KPI definitions in partnership with Commercial, Finance, and Market Access stakeholders. Ensure data quality and accuracy across all reporting outputs, establishing and maintaining QA and validation processes for all reports. Serve as the primary analytical resource for ad hoc data requests from Sales, Commercial Operations, and executive leadership. Support incentive compensation (IC) design, administration, and reporting during IC cycles and other high-demand periods. Partner with the Sr. Director, Business Insights & Analytics to build new analytical capabilities and support the team’s expansion into additional strategic priorities. Provide mentorship and support to junior analytics team members as the function grows. Qualifications & Requirements Bachelor’s degree required; Master’s degree preferred in Analytics, Business, Life Sciences, or a related field. 5+ years of experience in commercial analytics, including 1+ years within pharma or biotech. Strong proficiency in Power BI, including DAX and data modeling. Proficiency in SQL. Experience working with pharmaceutical commercial data sources (e.g., specialty pharmacy, 867 data, IQVIA/Symphony). Demonstrated experience in KPI development and stakeholder reporting. Experience with Microsoft Fabric or cloud data warehouse platforms preferred. Specialty ophthalmic or rare disease background preferred. Experience with hub or specialty pharmacy (SP) data preferred. PL-300 (Power BI) certification a plus. Position Type Remote Travel 10%