Manager, Field Services (Plant Startup and Refueling)

NOTE: THIS POSITION IS AVAILABLE FOR REMOTE WORK FOR INDIVIDUALS LIVING BEYOND A 30 MILE RADIUS OF A PHYSICAL NUSCALE OFFICE BUT WITHIN THE CONTIGUOUS UNITED STATES. POSITION SUMMARY: The Manager, Field Services, is responsible for leading and managing Plant Services Program Managers with scopes that involve on-site physical labor related to the startup and maintenance of NuScale NPMs. The position sets team direction and priorities, ensures accountability for program delivery, cost, and schedule performance, and serves as the primary escalation point for program risks and issues. This position will also have accountability for the identification and resolution of issues related to gaps between NPM design and serviceability. The Manager translates senior leadership objectives into actionable team goals, allocates resources across plant services programs, and fosters a high-performing team culture. The Manager works closely with the Senior Director, Plant Services, Business Development, Supply Chain, Engineering, and PMO to ensure that field services programs are executed effectively and in alignment with NuScale’s strategic and financial objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct and oversee Plant Services Program Managers with field deliverable scopes. This includes the planning, execution, and delivery of key plant services programs, ensuring cost, schedule, and quality objectives are met. Set performance expectations, provide ongoing coaching and development, conduct performance reviews, and manage workload and priorities for direct reports, including the Program Manager, Plant Services. Provide managerial review and approval of financial planning activities, including business cases, program budgets, and financial performance reports developed by the team; maintain budgetary accountability for the plant services program portfolio. Translate senior leadership direction and strategic priorities into actionable team goals and program objectives; provide regular reporting on team performance, program health, and key metrics to the Senior Director, Plant Services. Oversee the integration of customer needs and business competencies into plant services program strategies, ensuring alignment with NuScale’s growth objectives and emerging market opportunities. Ensure consistency and excellence in plant services delivery across all managed programs by establishing performance standards, reviewing field metrics, and holding the team accountable to pre-established measures of success. Serve as the senior escalation point for program process and delivery problems; coordinate resolution of significant issues and escalate risks or challenges to the Senior Director, Plant Services as appropriate. Provide oversight of field activities and program governance, ensuring that project-specific policies, procedures, and earned value management practices are properly applied and consistently followed. Review and approve long-range planning inputs and fiscal expenditure recommendations developed by the Program Manager, Plant Services; participate in the development of NuScale Plant Services strategic plans. Engage with senior internal and external stakeholders, including Business Development, Supply Chain, PMO, and customer representatives, to ensure program commitments are achievable and NuScale resources are appropriately allocated. Ensure the team monitors regulatory and industry developments affecting plant services strategies and implements practical solutions to complex compliance and operational challenges. Perform other duties as assigned. CORE COMPETENCIES: To perform the job successfully, the individual should demonstrate competencies in performing the essential functions of this position by performing satisfactorily in each of these competencies. Business Acumen: A strategic thinker with good business perspective and an understanding of the company’s business. Able to function comfortably with employees and leaders at all levels within both the customers’ and the company’s organization, from executives to front line contributors. Capable of developing strong interpersonal networks at all levels within the company’s and the customer’s organization. Problem solving: Decisive with good judgment. Identifies and resolves problems in an efficient and effective manner. Gathers and reviews information appropriately. Use own judgment and acts independently; seeks input from peer executives and other team members as appropriate for complex or sensitive situations. Oral/written communication: Strong communication skills, externally and internally. Listens carefully and speaks clearly and professionally in all situations. Edits work for accuracy and clarity, can create, read and interpret complex written information. Planning/organizing: Capable leader able to establish a vision and align an organization around the vision. Prioritizes and plans work activities, organizes personal and project timelines and deadlines, tracks project timelines and deadlines, and uses time efficiently. Integrity: Is trusted by peers and subordinates. Adaptability: Adapts to changes in the work environment, manages competing demands and is able to deal with frequent interruptions, changes, delays, or unexpected events. Can moderate their level of engagement in response to the performance of the team and the demands on the team. Dependability : Consistently on time and at work, responds to management expectations. Team Building: Capable of developing strong interpersonal networks and trust within the organization, setting expectations and requirements and achieving accountability of any supervised personnel. Leads consensus as appropriate by involving all stakeholders as appropriate, facilitating their understanding of differences, agreeing on requirements and constraints, and developing the best solution. Ability to clearly delineate roles and responsibilities, identify the decision maker, and get results within a healthy and constructive intra and inter-departmental work environment. Safety Culture: Adheres to the NuScale Safety culture policy and is expected to model safe behavior and influence peers to meet high standards. Demonstrates by word and behavior the ability to support a healthy Safety Conscious Working Environment. Quality Assurance: Commits to the understanding or ability to understand the quality assurance regulations, standards and guidelines of 10 CFR 50, Appendix B, 10 CFR 21, and NQA-1. MINIMUM SKILLS, QUALIFICATIONS AND ABILITIES: Education: A minimum of a B.S. degree in engineering, engineering technology, or science or 20+ years of technical work experience in the nuclear industry is required. MBA or advanced engineering degree desired. Experience: A minimum of fifteen years of full-time working experience for a nuclear reactor technology development company, five of which in its services delivery organization, is required. Senior Reactor Operator certification at an operating nuclear generating facility, nuclear-related construction and startup experience, and/or nuclear services business development and execution experience is required. Strong technical writing, communication and leadership skills are required. Candidates are required to have demonstrated the ability to utilize project management principles and related information technology tools across multiple nuclear services projects. Required to have demonstrated the ability to manage and motivate personnel assigned to designated control account and coordinate multiple technical disciplines to provide solutions in a timely manner. Required to have demonstrated high ownership, accountability, technical knowledge, and leadership experience in the planning and execution of start-up and/or refueling projects in the nuclear industry Required to have demonstrated the ability to build, coach, and mentor teams. Industry Requirements: Eligible to work under Department of Energy 10 CFR Part 810. With appropriate training, able to work on an active NuScale power plant construction project site in connection with the NuScale Service delivery organization’s delivery of pre-commercial operation services PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to understand and communicate clearly using a phone, personal interaction, and computers. Ability to learn new job functions and comprehend and understand new concepts quickly and apply them accurately in a rapidly evolving environment. Frequently required to sit and stand, walk, bend, use hands to operate office equipment, and reach with hands and arms. Ability to travel locally and nationally using common forms of transportation. Disclaimer : Employee(s) must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees in this classification. NuScale Power, LLC is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. Pay and Benefits: The target pay range for this position is $165,576 - $199,833 annually. The full pay range is $148,447 - $232,188 annually. At NuScale, compensation decisions are determined using factors such as relevant job-related skills, full-time working experience, education and training, equity within the department. For information on employee benefits, please visit our Careers Overview page: Employee Benefits | NuScale Power