Manager, Health Informatics

HealthPartners is hiring a Manager, Health Informatics. This leadership role is responsible for ensuring alignment between organizational decision-support needs and the information provided to leaders across the enterprise. The Manager applies deep healthcare industry knowledge, analytical expertise, and technical leadership to partner with stakeholders, prioritize business needs, and transform complex data into meaningful insights that drive strategic and operational decision-making. Serving one of the nation's largest consumer-governed nonprofit healthcare organizations, the Manager, Health Informatics plays a critical role in helping HealthPartners understand performance, improve care and service, reduce costs, and advance organizational goals through data-driven decision-making. This position oversees the development and delivery of analytics, performance measures, and reporting solutions that support a healthcare ecosystem of more than one million members, hundreds of provider relationships, and multiple product lines operating within complex regulatory and compliance environments. The Manager is responsible for leading the evolution of how data is extracted, analyzed, visualized, and delivered across HealthPartners. By identifying new methods and technologies for transforming data into actionable information, this leader helps ensure the organization can effectively respond to changing customer needs, industry trends, and emerging healthcare challenges. A key focus of this role is establishing and leading a newly created Trends Analytics team. The Manager will be responsible for building and advancing the team’s capabilities, including hiring and developing a Data Scientist, Data Engineer, and Data Analyst. In addition to providing day-to-day leadership, the Manager will define the team’s vision, structure, and analytical framework to deliver meaningful insights and long-term value to the organization. Beyond leading the Trends Analytics team, this role will also support an additional 4–5 analytics team members who serve other key business stakeholders. The Manager reports to the Vice President, Health Informatics. Success in this role requires a strong ability to build relationships, influence stakeholders, develop talent, and translate complex healthcare data into insights that support better business and clinical outcomes. Required Qualifications: Bachelor's degree in Health Informatics, Healthcare Administration, Statistics, Mathematics, Finance, Business Administration, or a related field. Five (5) years of experience applying healthcare data and analytics to support health care management, operational performance, population health, and strategic decision-making. Demonstrated experience developing and implementing complex analytical solutions, interpreting large and diverse datasets, and utilizing healthcare methodologies such as DRGs, ETGs, risk adjustment, case mix, health measurement, utilization management, and total cost of care analytics. Demonstrated leadership, management, and consulting experience, with a proven ability to coach, mentor, and develop high-performing teams, influence stakeholders, and drive data-informed decision-making across a complex healthcare organization. Experience applying continuous quality improvement principles and methodologies to improve performance, achieve measurable outcomes, and support organizational goals. Exceptional written, verbal, and interpersonal communication skills, including the ability to translate complex technical and analytical concepts into clear, actionable insights for business, operational, and clinical audiences. Proven ability to bridge business and technical needs by translating customer objectives and requirements into clear technical specifications and priorities for analytical and technical teams. Experience partnering with senior executives, operational leaders, and physician leadership, providing consultation on analytics, decision support strategies, and the communication of complex projects and findings. Strong organizational and resource management skills, with the ability to lead multiple priorities simultaneously in a fast-paced and evolving technology and data environment. Demonstrated ability to lead teams through change, effectively reallocating resources, adapting to shifting business priorities, and maintaining high levels of performance and customer service. Preferred Qualifications: Master's degree in Health Informatics, Healthcare Administration, Statistics, Mathematics, Finance, Business Administration, or a related field. Eight (8) years of experience in healthcare analytics, health informatics, performance measurement, health information systems, data extraction, and data analysis. Experience in a healthcare research environment and familiarity with medical terminology is preferred. Demonstrated success partnering with business, operational, clinical, and physician leaders to translate complex analytical concepts into actionable insights and support data-driven decision-making. Experience serving as a trusted consultant to non-technical stakeholders is highly valued. Advanced leadership, management, and consulting skills, with proven expertise in data architecture, data infrastructure, analytics, and statistical methodologies. Strong technical proficiency in tools and programming languages such as SQL, SAS, Python, R, or similar technologies, with the ability to work with complex datasets and analytical models. Experience developing, designing, or defining requirements for dashboards, visualizations, and operational reporting solutions using Power BI, Tableau, or similar business intelligence tools. Experience using cloud-based data and analytics platforms, including Microsoft Azure, Azure Data Lake, Databricks, or related technologies. Experience working within Agile and Scrum environments, including participation in cross-functional teams and iterative project delivery. Experience evaluating, implementing, or leveraging artificial intelligence (AI), generative AI, or advanced analytics solutions to improve business processes, decision support, operational efficiency, or healthcare outcomes. Hours/Location: M-F; core business hours This hybrid position combines the flexibility of remote work with in-person collaboration, requiring onsite attendance at the HealthPartners Bloomington office Tuesday through Thursday. Candidates should also be prepared to attend additional in-person meetings, collaborative activities, and events as business needs require. Compensation Range: $61.91 - $92.87 hourly Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.). Responsibilities: Recruit, hire, train, motivate, and manage a staff of competent, professional programmer/analysts to maximize the value and effectiveness of information extracted from HealthPartners administrative systems. This includes responsibility for ongoing communication, facilitation and coaching of performance, performance evaluation, and professional development. Develop and maintain strong, collaborative partnerships with senior leaders, operational stakeholders, physician leaders, and other key customers to understand business needs, align priorities, and deliver meaningful data-driven solutions. Understand the customer’s objective and decision-making expectations for the information. Translate requests into actionable, meaningful information. Negotiate priorities and expectations. Educate customers on data uses and limitations. Enable customers to interpret the results. Lead the design, programming, development, and production of the information to be given to the customer, ensuring effective design and presentation to facilitate decision making, trending of data over time, statistical validity and use of spread sheets and graphics software where needed. Ensure program accuracy that correct measures have been taken to deal with data incompleteness and /or accuracy. Initiate the development of complex data sets and analysis that will provide customers with a comprehensive understanding of the issues being studied. Manage team resources to meet multiple customer needs and expectations by consulting with customers to understand their objectives for needed information, triage customers’ requests, assigning appropriate resources, problem solving, and removing barriers. This includes consulting that anticipates customer need and moves information into actionable decisions. Communicate with customers, keep them up to date on progress and provide early warnings of potential delays. Recommend alternative process if findings/issues with planned analyses. Provide significant business and use expertise in the design and improvement of production system business, applications, and databases (administrative, clinical, web and mobile and care management), as needed, to support management information resources. Develop and maintain working knowledge of the uses and capabilities of technical, analytical and visualization tools such as SAS, SQL, Tableau, Python, R etc. Provide leadership to ensure HP continues to lead its industry in using analysis and measurement techniques and tools, including reimbursement and incentive strategies, and severity/case mix/risk assessment tools. Serve as a resource for market-leading approaches and population health industry standards in care management analytics. Understand and use statistical process control and other continuous quality improvement tools and techniques in daily work. Foster the use of these tools and techniques in daily work. Foster the use of these tools among staff. Provide leadership with identification and resolution of definitional issues in movement toward consistent and comparative reporting. Actively participates in the creation, update and ongoing testing of business continuity and disaster recovery planning and preparation.