Manager of Sales and Customer Growth

Revstar Group are currently seeking expressions of interest for the new role of Manager of Sales and Growth.

We’re looking to appoint a superstar that can provide exemplary sales and business development services to our clients across sales both corporate sales and meetings and events sales

Who we are?

Revstar Group is a dynamic global leader in the hospitality and business events sector, dedicated to delivering exceptional services and innovative solutions. Our team are trusted industry experts that act as an extension of our client’s team specialising in revenue management, distribution, sales, meetings and events, marketing, and reservation services. We adopt a strategic approach to empower businesses, helping them unlock their full potential and achieve sustainable growth.

The Revstar Group team of revenue and distribution experts have a wealth of experience working with accommodation businesses at both regional and hotel level. We have extensive experience working with luxury, business, economy hotel brands and a deep understanding of key operating systems within the industry

Who are you?

Having previously worked in a hotel sales environment or travel and tourism related industry, you will have a minimum of 2 + years’ experience in a similar role or environment, be self-motivated and have the ability to work autonomously in a very fast paced environment with strong commercial acumen.

You will need to possess excellent networking and negotiation skills and an understanding of how to successfully build and leverage business relationships. Ideally you will have a well-established network within the industry.

What you will you do with us?

Sales and Business Development

You will understand how to build a sales pipeline of opportunities across a diverse section of lead sources. Your key objectives are to enhance the market position and performance of our clients and partners through targeted sales activity and support. You will build brand awareness, through direct sales strategies and work directly with the revenue management team to drive business performance.

Key Responsibilities:

• To achieve revenue and room night targets for responsible market segments
• Enhance hotels market position and performance through targeted sales activity and support
• Account management of key clients
• Research, pursue and convert sales leads into business opportunities
• Ability to undertake regular telemarketing activities for both existing and new clients
• Maintain detailed records of sales activity (CRM)
• Deliver sales activities and results in a timely manner
• Manage and drive productive sales relationships with client base
• Ability to form strong relationships and establish personal brand
• Conduct detailed sales planning and research
• Maintain effective communication, providing market intelligence on a regular basis and an understanding of competitor strengths, weaknesses and ongoing sales activities
• Develop a sales plan in conjunction with the overall business strategy
• Understand the Travel Management Company (TMC) landscape and actively engage for business opportunities
• Meetings and Events - Conduct research and provide recommendations for optimising existing business streams and unlocking new opportunities for MICE business with a focus on corporate, government and PCO’s.
• Work directly with hotel teams to drive business performance through targeted sales activities with the aim of securing meetings and events
• Design strategies and actions that will assist driving meetings and events business

What can we offer you?

• The opportunity to join a bespoke outsourced hotel management and business events partner that is growing at an exciting rate
• The opportunity to work within a supportive and passionate sales, marketing, and revenue team
• Remote and hybrid working model from our office location in Cremorne, Melbourne
• Join a values-based organisation that is truly passionate about what we do!

All applicants must have full working rights in Australia.