Manager, People & Culture

Manager, People & Culture Location: Chicago, IL (four days a week in office) Department: People & Culture Reports to: CEO About the Role We're looking for a Manager, People & Culture to join our team and own the day-to-day generalist work that keeps our organization running smoothly. This role covers the full range of HR generalist responsibilities — from employee relations and total rewards to policy and program support — stretching up to manager-level guidance and coaching. You'll need strong, hands-on knowledge of both US and Canada employment practices, as this role supports employees across both countries. This is a great opportunity for an experienced HR generalist ready to take ownership of core HR operations and partner closely with managers and executives. What You'll Do: Serve as a trusted HR point of contact for employees and managers, handling day-to-day HR needs Advise and coach managers on performance management, employee relations, and team dynamics Support the full employee lifecycle: onboarding, role changes, performance review cycles, promotions, and offboarding Interpret and apply HR policies consistently across US and Canada employee populations Ensure compliance with US and Canadian employment laws and regulations in daily HR practices Own our total rewards program including US and Canadian benefits, 401(k) and GRRSP programs, as well as managing payroll in partnership with the finance team Manage and administer 401(k) plans and Canadian retirement/pension plans, along with related employee benefits (including open enrolment) Manage full-cycle recruitment from sourcing and screening through offer and onboarding Partner with cross-functional teams to resolve employee issues Maintain and improve HR processes, documentation, and employee records What We're Looking For 5+ years of experience in an HR Generalist or similar role, ideally with exposure up to upper manager-level/executive support Experience in BambooHR, JustWorks, and Notion Solid working knowledge of US and Canadian employment law and HR compliance requirements Strong interpersonal and communication skills, with the ability to build trust across all levels of the organization Sound judgment in handling sensitive employee matters with discretion Comfortable operating independently and prioritizing across multiple ongoing employee and executive needs Bachelor's degree in HR, Business, or related field (or equivalent experience); HR certification (e.g., SHRM-CP, PHR) a plus Compensation: $110,000-$130,000 USD. Where you fall in this range will be dependent on experience and location. Note: The one constant in our evolving, dynamic environment is change. Needless to say, you’ll never get bored ;) The responsibilities listed above are our needs today but we are keeping future needs & opportunities in mind when hiring for this position. We value adaptability and a growth mindset in team members. Although it’s not promised, the successful candidate should be prepared for the possibility that their role may evolve over time as our business strategies and priorities change. What you’ll get: 💥 The BEST team. You’ll work alongside the smartest, most passionate, and kindest humans day in and day out making work fun. 💥 A growth culture! We have tons of opportunities for you to elevate your skills and take you to that next step; we are here to help you find the ones that matter most to you through exposure and training. 💥 Ability to make impact! Although it’s a highly collaborative culture, team members are empowered to work autonomously and take extreme ownership of their work. You'll have the opportunity to truly make a difference and impact our customers. 💥 Competitive compensation packages! We structure our compensation packages to reward our team members' contributions to our company's success - you’ll have a bonus tied to performance and will be invested into our long-term success with Equity. 💥 Flexible Time Off. With our generous PTO and recognition of local holidays, escape to the beach, recharge mentally, or use your Volunteer Time Off (VTO) to give back through volunteering. 💥 Comprehensive Health Benefits & Retirement Program. We offer comprehensive healthcare and retirement matching plans for eligible employees. 💥 Paid Parental Leave Policy . Jungle Scout values the importance of family and offers a paid parental leave that provides the support and flexibility you need to embrace this special time in your life. We also offer a ramp-back period for a seamless transition for you and your family. About Jungle Scout Jungle Scout is the leading all-in-one platform for selling on Amazon, supporting more than $50 billion in annual Amazon revenue and 10 global Amazon marketplaces. Founded in 2015 as the first Amazon product research tool, Jungle Scout today features a full suite of best-in-class business management solutions and powerful market intelligence resources to help entrepreneurs and brands manage their ecommerce businesses. The Jungle Scout team is a group of smart, motivated, and fun-loving professionals working hard to help our customers achieve success. We prioritize Diversity, Equity, and Inclusion At Jungle Scout, we recognize the value of different experiences, backgrounds and cultures. We hire intentionally, with this in mind. Jungle Scout is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Use of AI Jungle Scout uses AI-assisted tools to support our recruiting process in areas such as scheduling, organizing application materials, summarizing resumes and interview notes, and helping our recruiters review candidate information more efficiently. These tools assist our recruiters and hiring managers — they do not screen out, rank, or make hiring decisions about candidates. All hiring decisions are made by people. If you would like more information about how AI is used in our hiring process, would prefer an alternative process, or need to request an accommodation, please contact us at [ operations@junglescout.com ]. Requesting an alternative process will not affect your candidacy. All offers of employment at Jungle Scout are contingent upon clear results of a comprehensive background check. Background checks will be conducted on all final candidates prior to start date.