Manager, RFI & Content Specialization

Clario, a part of Thermo Fisher Scientific is seeking a Supervisor, RFI & Content Specialization to lead and optimize the management of RFI responses and content strategies that support business growth and operational excellence. This role plays a critical part in ensuring the accuracy, quality, and strategic alignment of all documentation and deliverables while driving efficiency and collaboration across teams. You will develop and guide a high-performing team, partner with subject matter experts, and continuously improve processes to enhance output and impact. What We Offer Competitive pay and incentives Provident fund and medical insurance Engaging employee programs and local events Modern office spaces and remote work flexibility What You’ll Be Doing Lead and manage the RFI (Request for Information) and content management function, ensuring high-quality, accurate, and strategically aligned deliverables Oversee the RFI content library, including maintenance of systems and tools supporting content management Support the completion of RFIs and questionnaires in collaboration with internal stakeholders Drive operational efficiencies to improve the speed, consistency, and quality of outputs Ensure all team-produced documentation is accurate, updated, and aligned with organizational objectives Partner with subject matter experts and cross-functional teams to maintain high-quality content and knowledge sharing Participate in product release readiness discussions and assign team representation where applicable Support departmental leadership on strategic initiatives, projects, and continuous improvement efforts Supervise, coach, and develop team members, providing guidance on daily work, priorities, and escalations Assign and distribute workload to optimize productivity and meet deadlines Partner with leadership to track team performance, goals, and compliance metrics Identify opportunities to enhance processes, collaboration, and consistency across teams What We Look For Bachelor’s degree or equivalent practical experience Minimum 5 years of experience in a pharmaceutical or CRO environment Minimum 5 years of experience within RFI, content management, or related functions (e.g., project management or commercial operations) Demonstrated experience using proposal/content management tools (e.g., Qvidian, Responsive) Proven ability to mentor, train, and support the development of team members Strong knowledge of medical and pharmaceutical industry terminology and practices Advanced proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint Experience using Salesforce or similar CRM platforms Strong analytical, written, communication, time management, and organizational skills Ability to operate effectively in a fast-paced, dynamic, and high-pressure environment Demonstrated collaboration and stakeholder management skills across cross-functional teams Based in India or able to work in India in alignment with local employment requirements At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day.