Manager, Software Engineering (Fintech)

Ready to be a Titan? ServiceTitan is building the financial backbone that powers how our customers move money — from getting paid faster to accessing capital when they need it. As part of our Fintech organization, you'll help lead one squad on the Financing team, responsible for the "money in" and "money out" experiences that over 50,000 businesses rely on every day. You will be part of the engineering leadership team at ServiceTitan, responsible for growing the organization and delivering product excellence in a space where reliability, compliance, and trust are non-negotiable. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality-minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love solving complex problems — especially the kind that come with building fintech products at scale. We're looking for an Engineering Manager to lead our Financing Team (8 engineers) within R&D at ServiceTitan. We need a thoughtful, proactive leader who supports their team, encourages growth, and drives accountability through results — someone who can balance rapid iteration with the high product quality and risk-awareness that financial products demand. You're innovative, comfortable with ambiguity, and partner well with Product, Project Managers, Designers, Risk/Compliance, and other stakeholders as we run cross-functional agile teams building lending, credit, and capital-access products. What you'll do Take end-to-end ownership of your team's projects across the Financing product area (e.g., business financing, credit, and capital-access offerings) Mentor and guide engineers within your team and occasionally across teams Help your team improve their performance and the quality of their work; make major design decisions for systems that move real money and carry real financial risk Partner closely with Product, Risk, and Compliance stakeholders to ensure financing products are built responsibly and meet regulatory and audit requirements Collaborate with Recruiting — interview candidates and co-own lead generation (tech talks, blog posts) and screening activities Communicate effectively with developers, product managers, customers, partners, and other leaders across the broader Fintech org (Payments, Payables) What you'll need Most of your work will be leadership and management focused, but you'll be expected to guide your team's technical decisions and contribute hands-on as needed 3+ years of experience managing small to medium software engineering teams, preferably in an agile environment 8+ years of experience in senior engineering roles (designing APIs, abstractions, and tools used by other engineers) Strong technical chops as a backend or full-stack engineer, with expert-level knowledge of: Microsoft .NET (C#, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or similar) — preferred Git, unit testing, debugging, profiling, performance monitoring Distributed architecture best practices, especially around data consistency, auditability, and reliability — critical in financial systems Strong communication and technical writing skills Fintech, payments, or financial-services domain knowledge is a strong plus B.S., M.S., or Ph.D. in Computer Science, Physics, Engineering, or a related technical field a plus AI Skills & Tooling We are leaning into the future of AI-assisted development and love to work with engineers who do the same: AI as a Teammate : Hands-on experience leveraging AI coding tools (e.g., Claude, ChatGPT, Cursor, GitHub Copilot) to accelerate development, improve code quality, and streamline debugging workflows. Engineering Judgment: Ability to critically evaluate and integrate AI-generated output, applying sound engineering judgment to ensure correctness, security, and maintainability. AI Integration: Experience integrating LLM APIs (e.g., OpenAI, Anthropic) or AI services into production applications. A Growth Mindset: Eagerness to stay current with the rapidly evolving AI tooling landscape and champion best practices for AI-assisted development within the team. Build an AI-Forward Culture: Create an environment where AI-assisted development is a team standard, not an outlier — driving adoption across your teams, coaching managers on best practices, and ensuring AI tooling becomes embedded in how your org ships and scales. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work : Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $198,200 USD - $297,400 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $185,300 USD - $277,900 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.