Manager - Technology Strategy, Network Automation Platform

Location: Req ID: 54985 Jobs by Category: Technology Solutions Job Function: Network & Engineering Status: Full Time Schedule: Regular Ready to build the foundation for intelligent networks? Our Team and What We'll Accomplish Together Join TELUS Technology's Network Automation and Intelligence team, where we're revolutionizing how Canada's leading telecommunications network operates. We're a dynamic group of software engineers and network specialists building the intelligent, self-healing network of tomorrow. Our mission? To leverage cutting-edge AI and machine learning to predict network issues before they happen, optimize performance in real-time, and deliver exceptional experiences to millions of Canadians. As the Technology Strategy Manager for the Network Automation Platform, you'll lead the technical execution of a transformational program that serves as the network automation platform across TELUS. You'll lead and mentor a team of 11 engineers while delivering critical platform components to support the applications driving the road to the autonomous networks. Your work will have high visibility across the organization, with regular engagement with the Chief Information Office (CIO) and Chief Technology Office (CTO) on progress and strategic decisions. This initiative will enable network automation and predictive maintenance at scale across TELUS, setting the foundation for how we operate networks for years to come. What you'll do Lead and mentor a high-performing engineering team across Cloud engineers, DevOps, Network Engineers developing capabilities, and fostering a culture of ownership and technical excellence Define the technical vision and platform architecture in partnership with the Principal Technical Architect and stakeholders, making key technical decisions that balance cost, speed, quality, and maintainability Own platform reliability, performance, and security by establishing operational standards, managing incident response, and driving continuous improvement through monitoring and data-driven metrics Establish operational standards and governance frameworks Collaborate across organizational boundaries with the CIO, CTO network operations and development, automation teams, and AI/ML teams to understand their needs and ensure the platform delivers value Drive continuous improvement by building feedback loops, measuring platform performance and data quality metrics, and iterating on processes and capabilities Manage budget and resources for the team, including cost estimation, financial planning, and vendor/contractor management to ensure efficient delivery What you bring 3+ years in a direct management position leading engineering teams, with a proven track record of building high-performing teams and delivering complex technical projects on time in Telecom, IT Operations, or cloud infrastructure environments 5+ years in software engineering, with hands-on experience in cloud platforms, containerization (Kubernetes, Docker), and DevOps A combination of three core technical competencies (strong in at least two): Cloud engineering and infrastructure (AWS, Azure, or equivalent) Software development and DevOps practices Telecommunications network concepts (RAN, optical transport, IP/MPLS, inventory, network data flows at the architecture level, not hands-on configuration) Understanding of autonomous networks and the TMF (TM Forum) framework for network automation and how automation and AI are transforming telecom operations Excellent communication and mentoring abilities to explain complex technical concepts clearly, listen to diverse perspectives, and help your team grow Demonstrated ability to translate business requirements into technical architecture and execution plans, balancing cost, speed, quality, and maintainability Strong problem-solving and debugging skills Bachelor's degree in Computer Science, Engineering, or equivalent professional experience Great-to-haves Experience implementing automation platforms for TELCO Operators, preferably on both - prem and cloud Location: Anywhere in Canada # LI-Remote Salary Range: $109,000-$202,000 Performance Bonus or Sales Incentive Plan: 20% Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as: Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both, based on the role's requirements Generous company matched pension and share purchase programs Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills And much more … Job Type: This is for a current vacancy A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. Technology Solutions We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen. We are honoured to be recognized 5G TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications 6 Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future. 1 Million active users logging into My TELUS per month (consumer mobility). Accessibility TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.