Manager/Director— Retail Fashion Transformation

Senior Business Consultant — Retail Fashion Transformation

London (Hybrid) | Permanent

Our client, a global tier-1 IT services and consulting firm, is expanding the senior leadership bench of its retail fashion practice. This role works as the right hand to a highly respected industry Partner, co-leading some of the most significant transformation programmes in fashion retail and operating on a genuine future-Partner platform.

The role

You will play a pivotal part in the origination, shaping, leadership and execution of enterprise transformation programmes spanning commercial strategy, digital, merchandising, supply chain, store operations and customer experience for some of the most recognisable fashion brands in the world. You will bring deep fashion retail domain knowledge, grounded in hands-on merchandising and supply chain experience, and a consulting toolkit that bridges strategy into operational reality.

What you will do

• Co-lead major enterprise transformation programmes with the Partner, translating strategy into executable roadmaps with clear P&L, cost-to-serve and inventory impact
• Deputise for the Partner in steering committees, board sessions and client investment discussions
• Serve as trusted advisor to C-suite leaders including CEOs, COOs and Chief Merchants
• Co-own origination: whitespace identification, proposal shaping and multi-year relationship building
• Shape programme architecture, governance frameworks, risk management and assurance reviews
• Strengthen proprietary IP across omnichannel strategy, merchandising modernisation, supply chain resilience and customer experience
• Publish thought leadership and represent the practice at industry forums
• Build, coach and inspire blended consulting and client teams
• Manage programme commercials and contribute to practice P&L growth

What you bring

• Career spanning consulting and senior roles within fashion retail organisations
• Demonstrated track record embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM, planning and supply chain
• Direct experience leading or governing large-scale, multi-workstream transformation programmes
• Hands-on depth in merchandising, supply chain or omnichannel retail from early in your career
• Rich transformation experience: strategy, operating model, delivery governance and C-suite influencing
• Quantified commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, cost efficiency
• Gravitas with low ego, composure in ambiguity and a builder's commercial instinct
• Right to work in the UK; sponsorship is not available

Who this role is NOT for

• Strategy-only consultants without delivery and governance ownership
• Programme or PMO managers without fashion retail domain depth
• Generalist retail consultants without merchandising or supply chain hands-on grounding
• Delivery leads without origination, BD or C-suite advisory experience
• Candidates requiring visa sponsorship or seeking fully remote work