Managing Director - Commercial Insurance

Job Description: Join our growing team in the Boston market and help shape the future of our business in one of the nation's most dynamic regions. Job Title - Managing Director Work Mode: Remote Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations. About the Role: The Managing Director is responsible for providing strategic leadership and operational oversight to achieve organizational goals and long-term business objectives. This role leads the development and execution of business strategies, drives financial and operational performance, and ensures effective management of resources, risks, and stakeholder relationships. As a key member of the executive leadership team, the Managing Director partners with senior leaders, employees, clients, and external stakeholders to support sustainable growth, organizational excellence, and shareholder value. Key Responsibilities: Strategic Leadership: Develop and execute the organization’s strategic vision, business plans, and long-term growth initiatives to achieve sustainable success. Business Growth: Identify market opportunities, industry trends, competitive risks, and strategic partnerships that support organizational growth and expansion. Operational Management: Oversee business operations to ensure efficiency, productivity, service quality, and alignment with organizational objectives. Performance Monitoring: Establish and monitor key performance indicators, business metrics, and operational benchmarks to drive accountability and results. Financial Management: Lead budgeting, forecasting, and financial planning activities while ensuring achievement of revenue, profitability, and growth targets. Financial Stewardship: Ensure sound financial management practices, effective resource allocation, and compliance with financial controls and regulations. Investment & Risk Evaluation: Assess business opportunities, investments, and organizational risks to support informed decision-making and long-term value creation. Leadership & Talent Development: Build, develop, and retain high-performing leadership teams while supporting succession planning, coaching, and leadership development. Organizational Culture: Foster a culture of accountability, collaboration, innovation, inclusion, and continuous improvement across the organization. Stakeholder Management: Build and maintain strong relationships with clients, business partners, regulators, community leaders, and other key stakeholders. Executive Communication: Present organizational performance, strategic initiatives, and recommendations to executive leadership and governance bodies. Governance & Compliance: Ensure compliance with applicable laws, regulations, policies, ethical standards, and corporate governance requirements. Risk Management: Identify and mitigate strategic, operational, financial, and reputational risks while maintaining effective internal controls. Change Leadership: Lead organizational transformation, innovation, and continuous improvement initiatives that support business objectives and long-term success. Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions. Ideal Candidate Qualifications: Bachelor’s degree in Business Administration, Finance, Management, Human Resources, or a related field MBA or related advanced degree preferred 10+ years of progressive leadership experience with responsibility for business operations, strategy, and financial performance Demonstrated success leading large teams, business units, or complex organizational functions Strong expertise in strategic planning, financial management, and organizational leadership Experience working with executive leadership teams and governance boards preferred Exceptional leadership, people management, and relationship-building skills Strong financial, operational, and business acumen Excellent negotiation, communication, presentation, and stakeholder management skills Experience leading organizational change, transformation, and continuous improvement initiatives Proven ability to make sound decisions in complex, fast-paced environments What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $125,000.00 - $160,000.00 depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.