Manual QA Engineer – Middle

Manual QA Engineer – Middle Join SOFTSWISS as a Manual QA Engineer and be part of our exciting journey! We are searching for someone who not only has the expertise but also resonates with our culture and values. Overview: We invite you to join our development team focused on quality assurance for web-based gaming products. In this role, you will contribute to delivering reliable, user-friendly, and high-quality experiences across our platforms. Purpose of the role: The primary focus of this role is frontend manual testing with an end-to-end approach to ensure a seamless, high-quality user experience. As a Middle Manual QA Engineer, you will collaborate closely with designers, developers, Business Analysts, Product Owners, and other cross-functional teams to ensure the quality of web-based gaming products. This role is an excellent opportunity for someone who is passionate about UI/UX quality and enjoys working on modern, high-load digital products. Key responsibilities: Perform manual testing of complex web applications. Create, review, and maintain test documentation in TestRail. Execute cross-browser and cross-platform testing to ensure compatibility across multiple devices and environments. Identify usability issues and proactively suggest UI/UX improvements. Collaborate with Business Analysts, Product Owners, Account Managers, and development teams to clarify requirements and quality expectations. Report, verify, and re-test defects following QA best practices and internal processes. Maintain and update the internal QA knowledge base. Follow internal QA processes, standards, and company policies. Research new QA tools, technologies, and testing approaches to improve team efficiency. Required Experience: 2+ years of experience as a Manual QA Engineer, primarily working on web applications. Experience in manual testing of complex web-based products. Experience in cross-browser and cross-platform testing. Experience creating and maintaining test documentation (test cases, checklists, etc.). Experience working with task and defect management systems (Jira, GitLab or similar). Experience working in Agile environments (Scrum, Kanban). Strong understanding of software testing methodologies and best practices. Experience using browser Developer Tools for troubleshooting and investigation. Understanding of HTTP fundamentals. Understanding of the client-server architecture. Strong analytical thinking and root cause analysis (RCA) skills. Ability to work independently and take ownership of assigned tasks. Strong attention to detail while effectively managing multiple priorities. Excellent analytical and troubleshooting skills. Self-organization, responsibility, and willingness to learn. Comfortable working in a collaborative, cross-functional team environment. Russian — Native or near-native proficiency (mandatory). English — Intermediate (B1) or higher. Nice to have: Previous experience establishing or improving QA processes. Basic knowledge of HTML and CSS. Our Benefits: Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events Department Other Role Quality Assurance Engineer Locations Poznan, Poland, Warsaw, Poland, Lithuania, Belgrade, Serbia, T'bilisi, Georgia Remote status Fully Remote Employment type Full-time