Manual QA Engineer (Web, CRM)

United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide. About the role : We are looking for a Manual QA Engineer to ensure high product quality across our web application, internal CRM, email campaigns, and push notifications. This is a high-impact role in a product that is actively scaling, where QA is involved not only in testing, but also in product decision-making. You will work closely with product managers and developers, influence feature quality, and contribute to improving testing processes. In this role, you will Analyze requirements and create test cases for new features. Test the internal CRM system. Test email campaigns and push notifications. Perform manual testing of the web application, including functional, regression, UI/UX, and smoke testing. Verify APIs using Postman/Swagger (basic positive and negative scenarios). Work with DevTools, including log analysis, network requests, and console errors. Assess testing risks and participate in task planning. Create clear and well-structured bug reports with reproduction steps, prioritization, and context. Contribute to improving testing processes and documentation. It’s all about you 2+ years of experience in manual QA (web), including experience testing CRM systems and email campaigns. Understanding of SDLC/STLC, types of testing, and test design techniques. Experience with Postman or similar tools for API testing. Experience writing test cases and bug reports in any TMS/Jira. Experience working with databases such as MongoDB / BigQuery / DataGrip. Basic knowledge of Git (pull, checkout, code review), CI/CD tools (GitLab). Experience working with logs in Lens/Grafana, debugging tools (Charles, Fiddler). Would be a plus: Experience with Automation skills. Experience automating small routine tasks, such as generating data, writing database queries, and creating mock data. What we offer Care and support: 20 paid vacation days, 15 sick days, and 6 additional days off for family events Up to 10 additional days off for public holidays 100% medical insurance coverage Sports and equipment reimbursement Team building events, corporate gifts, and stylish merch Financial and legal support Position retention and support for those who join the Armed Forces of Ukraine Participation in social initiatives supporting Ukraine Comfortable working environment: Work from our Kyiv hub or remotely with a flexible schedule Modern equipment or depreciation of your own tools Investment in your future: Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche 70% of our heads and leads have grown into their roles here – so can you! Performance-oriented reviews and Individual Development Plans (IDPs) Reimbursement for professional courses and English classes Corporate library, book club, and knowledge-sharing events Hiring process Intro call Technical Interview Final Interview Reference check Offer