Marketing & Communications Specialist

About us: 3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI. About the Role: The Marketing & Communications Specialist is responsible for executing marketing and communication initiatives that strengthen the company's brand presence, support business development, and enhance employee engagement. This role focuses on the day-to-day execution of digital marketing, internal communications, website management, social media, and content publishing. Working closely with Sales, Product, Innovation, Talent , and business leaders, the specialist coordinates the creation, organization, and publication of marketing and communication assets across multiple channels, ensuring consistent, timely, and high-quality communications. Key Responsibilities: Marketing & Content Management Maintain and update the company website, ensuring content remains accurate, current, and aligned with business priorities. Manage day-to-day execution of the company's social media channels, including scheduling, publishing, and monitoring content. Coordinate the publication of marketing materials, customer success stories, case studies, thought leadership articles, videos, and other digital assets. Organize and maintain the marketing content repository to ensure materials are easily accessible and up to date. Support Sales by publishing and maintaining sales enablement materials. Internal Communications Coordinate and execute the internal communications calendar. Develop and distribute company-wide communications, announcements, newsletters, leadership updates, and organizational messages. Partner with leaders across the business to gather content and ensure timely communication of key initiatives. Support internal campaigns that promote company initiatives, events, and employee engagement. Partner with the Talent team to coordinate and support quarterly All Hands meetings. Employer Branding Partner with Talent Acquisition and HR to execute employer branding initiatives. Support recruitment marketing campaigns across social media, careers pages, and other communication channels. Publish employee stories, culture content, and employer brand materials. Assist in promoting company participation in industry events, awards, and community initiatives. Cross-functional Coordination Work closely with Sales, Product, Delivery, Innovation, HR, and other stakeholders to collect, review, and publish marketing and communication content. Coordinate with external agencies, designers, and vendors as needed. Ensure all published materials follow corporate branding and communication guidelines. Marketing Operations Maintain marketing calendars and publishing schedules. Monitor website and social media performance metrics and prepare basic reports. Support event communications and digital promotion for webinars, conferences, and internal events. Assist with administrative coordination of marketing projects and campaigns. Qualifications: Bachelor's degree in Marketing, Communications, Journalism, Business, or a related field. 7+ years of experience in marketing, communications, digital marketing, or content management. Experience maintaining websites and managing social media platforms. Experience coordinating internal communications in a corporate environment is preferred. Marketing & Communications Website content management Social media management Content publishing Internal communications Employer branding Digital marketing Copywriting and editing Marketing collateral coordination Content organization Technical Content Management Systems (WordPress) LinkedIn and other social media platforms Canva or Adobe Creative Suite (preferred) Marketing automation tools (preferred) Basic analytics tools (Google Analytics, LinkedIn Analytics, etc.) AI productivity tools for content creation and editing (e.g., ChatGPT, Claude, Canva AI) Professional Skills Excellent written and verbal communication Strong organizational and project coordination skills Attention to detail Ability to manage multiple priorities Stakeholder management Collaboration across cross-functional teams Proactive and execution-oriented Customer service mindset What It's Like to Work at 3Pillar: At 3Pillar, we create an environment where people can do their best work while maintaining a healthy work-life balance. Flexibility & Well-being – Our remote-first approach gives you the flexibility to work where you perform best, while prioritizing your well-being and personal commitments. Global Community – Collaborate with talented colleagues across the globe in a culture built on connection, support, and shared success. Your Voice Matters – We foster open communication and multiple feedback channels, ensuring every employee has the opportunity to be heard and make an impact. Growth & Development – Gain exposure to diverse clients, industries, and challenges that accelerate learning and career growth. Our culture is guided by four core values: Collaboration, Outperform, Respect, and Evolve —the principles that shape how we work, grow, and succeed together. Thank you! Kiran Dhanak Talent Acquisition Team