Marketing Communications Specialist 2382985 | Dallas, Texas | Remote

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Connecting. Growing together. With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve. Integrity Compassion Inclusion Relationships Innovation Performance Marketing Communications Specialist Requisition number: 2382985 Job category: Communications Primary location: Dallas, Texas Additional locations: Minneapolis, Minnesota | Phoenix, Arizona | Hartford, Connecticut | Tampa, Florida Date posted: 08/12/2026 Overtime status: Exempt Travel: Yes, 10 % of the Time Share this job Facebook X LinkedIn Email This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Marketing Communications Specialist plays a critical role in ensuring the accurate and timely execution of complex communication programs. This position serves as a subject matter expert, managing workflows, vendor relationships, and compliance requirements to deliver high-quality marketing and transactional communications. The ideal candidate is a proactive problem-solver with strong organizational skills, capable of balancing multiple priorities while driving process improvements and supporting strategic initiatives. Collaboration, adaptability, and attention to detail are essential for success in this dynamic role. The Marketing Communication Specialist is responsible for supporting the implementation and oversight of complex programs and workflows. Acting as a subject matter expert within the team, this role leads the execution of procedures necessary to meet business partner needs. The Specialist ensures adherence to service level agreements, performance guarantees, and client expectations for supported products. Responsibilities include steady-state workflow management, issue resolution, and process improvement initiatives. Success in this role requires sound judgment, resourcefulness, initiative, and strong collaboration skills. The ability to multi-task, think creatively, and proactively assist where needed is essential. Teamwork, clear communication, and problem-solving are critical when managing complex workflows and products. This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm CST. We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment. Primary Responsibilities: Ensure accurate and timely execution of marketing and transactional communications through vendor management and print production support Meet workflow deadlines, compliance requirements, client expectations, SLAs, and overall program goals for assigned products Maintain effective communication with business partners, vendors, and team members to manage workflow expectations and deliver on commitments Identify risks and implement solutions to minimize impact Develop and maintain workflow documentation and reporting Assist with resource planning and monitor daily activities for assigned programs / products Create and execute clear plans for program delivery, adjusting as needed to ensure success and mitigate risk Collaborate with team members and analysts to maintain accurate metrics and reporting, including distribution of program details Support training initiatives and related documentation as required Perform other duties as assigned Specialist-Specific Responsibilities: Provide strategic and innovative solutions for communication print delivery Support one or more work streams with standard to complex workflow requirements Assist with vendor migration efforts and new product implementations Implement new procedures for assigned workflows and maintain supporting documentation You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 4+ years of project and / OR account management experience 2+ years of experience with supporting mailroom operations, print production, document processing, OR fulfillment services Intermediate proficiency in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook Ability to travel up to 10% of the time (Domestic) Ability to work any of our full time (40 hours / week), shift schedules during our normal business hours of 8:00 am - 5:00 pm CST from Monday - Friday Preferred Qualifications: Healthcare industry and / OR UnitedHealth Group experience Experience with managing financial requests and associated inputs (cost-benefit analysis, business case development) Problem-solving skills and ability to achieve desired outcomes Presentation, time management, organizational, and prioritization skills Ability to thrive in ambiguous situations Telecommuting Requirements: Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Strong attention to detail skills and the ability to achieve desired outcomes *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Apply Internal apply Bookmark job Benefits Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well. Life Resources and support to focus on what matters most to you, in every facet of your life. Emotional Education, tools and resources to help you reduce and manage stress, build resilience and more. Physical Health plans and other coverage to support wellness for you and your loved ones. Financial Benefits for today and to help you plan for the future, including your retirement. Learn more Previous slide Being able to connect with so many people that all have the same goal in giving the best care possible is something truly special. Brooke G. Senior Pharmacy Technician At Optum, I receive the support, resources, and flexibility that I want so that I can be the best doctor possible while also finding personal and professional satisfaction. Dr. Conan T. Regional Chief of Primary Care We’re applying artificial intelligence to build something that can help people in their most distressed moments. The problems you work on here have an impact on someone’s life. Achala S. Senior Director and AI Architect Being able to connect with so many people that all have the same goal in giving the best care possible is something truly special. Brooke G. Senior Pharmacy Technician At Optum, I receive the support, resources, and flexibility that I want so that I can be the best doctor possible while also finding personal and professional satisfaction. Dr. Conan T. Regional Chief of Primary Care We’re applying artificial intelligence to build something that can help people in their most distressed moments. The problems you work on here have an impact on someone’s life. Achala S. Senior Director and AI Architect Being able to connect with so many people that all have the same goal in giving the best care possible is something truly special. Brooke G. Senior Pharmacy Technician Next slide Go to slide 1 Go to slide 2 Go to slide 3 We’re honored to be recognized for our exceptional work culture Discover our family of businesses See how we’re structured to help build a modern, high-performing health system. Learn more Explore our hiring process Learn what to expect when you pursue an opportunity with us. Learn more How we’re transforming care Find out how we’re making care smarter and more personalized. Learn more Load more Connect with us Facebook Instagram YouTube LinkedIn Do not sell or share my personal information Social responsibility Fraudulent activity Cookie management Site map Privacy Policy Family & Medical Leave Act (PDF) Equal Employment Law Poster (PDF) SMS Terms & Conditions (PDF) Employee Polygraph Protection Act (PDF) E-Verify Participation Poster (PDF) Pay Transparency Nondiscrimination Provision (PDF) Immigrant and Employee Right to Work Poster (PDF) Health Plan Notices (PDF) County of LA Fair Chance Ordinance (PDF)