Marketing Resource Management, Senior Manager

Salary Range: $90,000.00 To $115,000.00 Annually Job Summary: The Marketing Resource Management, Senior Manager is responsible for managing the flow of work across the marketing department — owning resource casting, load-balancing, and capacity planning to ensure the right talent is matched to each program, campaign, and project. This role maintains the cross-portfolio view of all work flowing through the department, enabling effective prioritization and informed decision-making across Creative and Digital Marketing. This role sources, onboards, and manages vendor and freelancer relationships — building a flexible bench of external partners to extend team capacity when internal resources are at capacity. The Marketing Resource Management, Senior Manager monitors individual utilization and skill development, identifying training needs and growth opportunities that strengthen Creative and Digital Marketing’s overall capability and quality. Additional responsibilities include communicating resource constraints and availability to Program Management and leadership, enabling informed scope and timeline decisions. Based upon department needs, the Marketing Resource Management, Senior Manager may assume responsibilities associated with Program Management to ensure continuity of operations. Minimum Spiritual and Personal Commitment: Demonstrate a personal commitment to Jesus Christ. Identify with and participate in a Christian church and proactively seek to grow in their Christian faith. Actively participate in organizational prayer, devotional times, and organization-wide events. Maintain an exemplary standard of Christian ethics, behavior, and conduct within ABS and in their public and private life outside of ABS and always seek to uphold ABS’ Standards of Conduct and Affirmation of Biblical Community. Demonstrate Christian maturity in all interactions as displayed by good judgment based on biblical values and principles. Actively incorporate their faith in all aspects of their daily work. Demonstrate desire and ability to support organizational biblical and religious goals and participate in regular work-related spiritual activities without reservation. Have a personal passion for and belief in the Word of God, its ability to transform lives, and the mission of American Bible Society. Demonstrate alignment with the vision, mission, and values of American Bible Society. Key Responsibilities: Resource Casting & Load-Balancing Own resource casting across all programs, campaigns, and projects — matching appropriately skilled internal talent to each engagement based on skill set, availability, and development goals. Maintain the cross-portfolio view of all work flowing through the department, enabling effective prioritization and capacity planning across concurrent engagements. Monitor daily, weekly, and monthly resource allocations — proactively adjusting assignments to resolve over-allocations, bottlenecks, and competing priorities before they impact delivery. Coordinate with Program Management to review work-back schedules, forecast resourcing needs, and determine when external vendor support is required to meet delivery commitments. Vendor & Freelancer Management Source, onboard, and manage vendor and freelancer relationships — building and maintaining a flexible bench of external partners to extend team capacity. Maintain the approved vendor and freelancer list, ensuring all external partners meet department quality standards and are properly onboarded before work begins. Negotiate freelancer and contractor rates, manage vendor contracts, and ensure all vendor paperwork is completed prior to commencement of work. Review vendor and freelancer performance, providing feedback to external partners and making recommendations to retain, replace, or expand vendor relationships. Capacity Planning & Operational Reporting Monitor individual and team utilization against department capacity targets — identifying trends, flagging concerns, and recommending adjustments to the Director, Marketing Operations & Program Management and department heads. Lead daily standup meetings for Creative and Digital Strategy teams, and weekly production and resourcing meetings, providing visibility into current allocations, upcoming resource needs, and potential conflicts across the department. Communicate resource constraints and availability to Program Management and leadership, enabling informed scope, timeline, and staffing decisions. Review forecasting and allocations to provide recommendations on staffing plans, supporting the Director, Marketing Operations & Program Management with data-driven hiring and capacity decisions. Talent Development & Team Growth Maintain skill matrices for Creative and Digital Strategy team members — identifying skill gaps, development opportunities, and training needs across the department. Work with Creative and department leads to identify growth opportunities for staff within programs and projects, supporting individual development plans that increase overall department capability. Monitor estimated vs. allocated vs. actual hours, identifying discrepancies to increase department estimating accuracy and inform future resource planning. Based upon department needs, may assume responsibilities associated with Program Management to ensure continuity of operations. Qualifications: Education: Bachelor’s degree in Marketing, Business, Communications, or a related field or equivalent experience. Experience: 10+ years of experience in resource management, production management, or marketing operations within an external or in-house agency environment. Non-profit or mission-driven organization experience preferred. Technical Skills: Experience with Workamajig, Monday.com, Workfront, NetSuite, or other integrated operations tools. Skilled in maintaining production calendars, load-balancing resources, and managing skill matrices. Key Competencies: All ABS staff must demonstrate the following skills: Demonstrate desire and ability to support organizational biblical and religious goals and participate in regular work-related spiritual activities without reservation. Have a personal passion for and belief in the Word of God, its ability to transform lives, and the mission of American Bible Society. Demonstrate alignment with the vision, mission, and values of American Bible Society. All staff must demonstrate the following skills at a level fitting their role: Communication Skills: Cross-Functional Communication: Advanced ability to communicate resource constraints, capacity risks, and allocation trade-offs clearly to stakeholders at all levels, both verbally and in writing. Teamwork and Collaboration: Integrated Resource Partnership: Proven ability to collaborate with Program Management, Creative, Marketing Strategy, and department leadership to deliver unified resource solutions across concurrent engagements. Cultural Competence and Inclusion: Cultural Awareness: Demonstrates respect and understanding of diverse audiences and perspectives. Service Orientation: Department-Centered Resourcing: Deep commitment to understanding department capacity and matching the right talent to the right work to advance ABS’s mission. Adaptability and Flexibility: Dynamic Resource Allocation: Skilled in managing shifting priorities, competing resource demands, and evolving requirements while maintaining delivery commitments and team well-being. Time Management and Organization: Portfolio-Level Coordination: Exceptional ability to manage resource allocations across multiple concurrent programs with interdependent timelines, skill requirements, and capacity constraints. Problem-Solving and Critical Thinking: Operational Problem Solving: Proactively identifies resource bottlenecks, over-allocations, and skill gaps and develops solutions before they impact program delivery. Leadership and Initiative: Resource Leadership: Drives accountability for resource utilization and talent development across the department, taking initiative to build team capability and vendor bench strength. Physical Demands/Work Environment Physical Demands: Prolonged periods sitting at a desk and working on a computer. Occasional standing, walking, or reaching with hands and arms. Ability to lift up to 10 pounds occasionally (e.g., carrying a laptop, briefcase, or documents). Ability to travel occasionally to attend off-site meetings. Visual acuity to read and produce reports and other written communication. Verbal communication required frequently in meetings, presentations, and via phone or video conferencing. American Bible Society is committed to providing equal employment opportunities to qualified individuals with disabilities and ensuring a workplace free from discrimination. In accordance with the Americans with Disabilities Act (ADA) and other applicable laws, we will provide reasonable accommodations to qualified individuals with disabilities to enable them to participate in the application process and perform the essential functions of their job. Office Location: Remote Core Hours: 8:30 a.m. - 5:00 p.m., EST Travel Required: Minimal travel required Additional Information: Background Check: Candidates must pass a background check as a condition of employment. This may include criminal history, credit check, and verification of employment and education history. Reference Checks: Employment is contingent upon satisfactory reference checks. Eligibility to Work: Candidates must provide proof of eligibility to work in the United States. Affirmation of Biblical Community: Candidates must sign and agree to uphold the ABS Affirmation of Biblical Community as a condition of employment. American Bible Society is committed to providing equal employment opportunities to all applicants and employees, in accordance with federal, state, and local laws. We believe in the inherent dignity and worth of every individual, created in the image of God, and strive to reflect Christ’s love and justice in our employment practices. We do not discriminate on the basis of race, color, national origin, sex, age, disability, veteran status, genetic information, or any other protected status. Our commitment to diversity and inclusion is rooted in our Christian faith and values, which call us to love and respect all people. As a faith-based organization, we require employees to affirm and uphold our Christian beliefs as a condition of employment. This requirement is consistent with our mission and ensures that our work environment aligns with our core values and deeply held religious principles.