Membership Coordinator

Salary Range: CA$45,000.00 To CA$50,000.00 Annually The vast majority of business leaders struggle to make important decisions with certainty. At Assemble, we help enterprise leaders cut through the noise with trusted peer insights that bridge the gap between data overload and decision-making clarity. Our unique approach leverages peer intelligence – a one-of-a-kind advantage created by convening the right people around the right questions – enabling leaders from top global companies to engage in meaningful discussions and gain actionable insights across diverse industries. From finance to manufacturing, Assemble empowers leaders to make confident, strategic decisions that accelerate progress and innovation. Learn more about our brands: Board.org (board.org) offers unbiased peer insights from a trusted community – led by expert advisors – that help leaders and their teams at big companies quickly make informed strategic decisions Executive Platforms (executiveplatforms.com) hosts summits that provide senior executives with a unique space to explore new ideas, innovations, and inspirations, fostering personal and professional growth. This role is remote; we have a Toronto HQ right in the heart of downtown. We move fast, think big, and work hard—but we also have a lot of fun doing it. The energy in our office reflects our culture: ambitious, collaborative, and full of momentum. Whether we’re solving complex challenges, celebrating wins, or sharing a laugh, we show up because we want to—not because we have to. Learn more at www.theassemble.com . How You’ll Contribute As a Membership Coordinator, you'll play an essential role in helping our members realize the full value of their Board.org membership while supporting Membership Directors in growing healthy, engaged communities. You'll partner closely with Membership Directors to strengthen member engagement, expand relationships across member organizations, proactively identify opportunities and risks, and ensure every member receives a world-class experience. This role combines relationship management, customer success, commercial support, community building, and operational excellence. It's an outstanding opportunity for someone looking to develop a career in executive membership, account management, or community leadership. In this role you will: Build trusted relationships with senior leaders across Fortune 1000 member organizations through regular outreach and proactive engagement. Execute structured member health campaigns, helping ensure members are participating in peer connections, in-person summits, discussion forums, research initiatives, and other engagement opportunities. Schedule and coordinate executive member introductions, advisory calls, and peer connections. Partner with Membership Directors to identify at-risk memberships early and execute retention and engagement plans before renewal. Support membership renewals by coordinating outreach, gathering feedback, scheduling renewal conversations, and preparing account insights for Membership Directors. Expand relationships within existing member companies by identifying additional executives who would benefit from participation. Maintain accurate CRM records, member health data, and account activity to help drive informed decisions. Partner across Membership, Research, Marketing, and Operations to deliver a seamless member experience. Leverage PowerBI dashboards and AI tools to monitor member health, identify trends, prioritize outreach, and improve operational efficiency. Continuously identify opportunities to improve workflows, member engagement, and operational processes. What Sets You Up for Success You don't need years of executive membership experience to succeed here. We're looking for someone who is curious, detail-oriented, organized, commercially minded, and passionate about building relationships. You'll thrive if you bring: 1–4 years of experience in Customer Success, Account Management, Membership, Community Management, Client Services, Sales, or a similar relationship-focused role. Exceptional communication skills, both written and verbal. Strong organizational skills with the ability to manage multiple priorities simultaneously. A proactive mindset that enjoys reaching out, solving problems, and helping people succeed. Excellent attention to detail and comfort working within CRM systems and data. Interest in learning how enterprise executives make strategic business decisions. Strong collaboration skills and a team-first mentality. Curiosity about AI and enthusiasm for leveraging new technology to work smarter and improve member experiences. Experience using Salesforce, Microsoft Office, Power BI, or similar business systems is a plus. Why You'll Love Working Here At Assemble you'll have the opportunity to: Build relationships with senior executives from many of the world's leading companies. Develop commercial, relationship management, and strategic account management skills. Learn from experienced Membership Directors while building a path toward future leadership opportunities. Help shape the future of executive peer communities during one of the fastest periods of change in business. Work remotely with a collaborative, high-performing team. Grow your career within a rapidly expanding organization focused on innovation and the future of executive decision-making We work hard, grow fast, and celebrate the wins along the way. At Assemble, you’ll be part of a collaborative team that values progress, people, and purpose. Here’s what you can expect: A competitive compensation package Remote work model with the flexibility of working from home A Flexible Paid Time Off Policy, 12 paid company holidays, and Summer Hours to help you recharge Comprehensive group benefits including health, dental, and flexible spending accounts to support your well-being Occasional opportunities to travel and experience our events in person Real room to grow your career in a high-growth environment where your contributions matter Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply! The Company is committed to building a diverse and inclusive workforce where unique experiences are valued, and everyone has the opportunity to contribute. Research has continuously shown that women and people of colour are less likely to apply to jobs unless they meet all of the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to the Company, rest assured that your application is reviewed by a living, breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns? Contact our HR Team, we'd be happy to connect! As part of our commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation, please let us know the nature of your request.