Microsoft 365 Solutions Architect (Digital Workplace & Automation)

About the Role This role is responsible for designing and optimising our Microsoft 365 ecosystem as the operational backbone of the company. You will help transform us into a fully digital, Automated and AI-enabled workspace by building structured systems across Teams, SharePoint, Power BI, Copilot Studio, and Power Platform. This is not IT support. This is architecture and systems thinking — designing how information flows, how automation works, how templates are developed, how agents are deployed, and how teams collaborate efficiently within a connected Microsoft environment. What You’ll Do Architect and optimise our Microsoft 365 environment across Teams, SharePoint, OneDrive, Loop, Planner, and Power BI Design and help team best utilise and layout tools to optimum productivity like Loop, Planner, Teams etc. Design structured SharePoint architectures for projects, knowledge, templates, and data governance Build automations using Power Automate, Copilot etc and related tools to reduce manual processes Create and deploy Copilot Studio agents to support document search, reporting, knowledge queries, and workflow execution Develop dashboards and reporting systems using Power BI and other tools connected to live data sources Design templates, metadata structures, and digital standards Design templates, metadata structures, and digital standards Advise on licensing structures, governance, permissions, and scalability Identify inefficiencies and redesign workflows for speed, clarity, and automation Help leadership understand how to best use the Microsoft ecosystem strategically What Skills You Should Have Deep understanding of Microsoft 365 architecture and ecosystem integration Strong SharePoint design and governance experience Experience building workflows in Power Automate Experience creating Copilot Studio agents or similar AI-driven tools Strong Power BI dashboard development capability Clear understanding of Microsoft licensing, permissions, and tenant structure Systems thinker who can design scalable digital environments Strong communication skills, able to explain technical concepts clearly to non-technical teams Proactive and comfortable working directly with leadership Qualifications 5+ years’ experience implementing Microsoft 365 solutions in a business environment Proven experience designing end-to-end digital workplace systems Experience working in SMEs, design/construction firms, or fast-growing businesses preferred Experience integrating AI tools within Microsoft environments is a strong advantage About the Business We are Interiors With Art (IWA) , an international luxury design and construction firm with over 20 years of experience delivering high-end residential projects globally. With our head office in London and expanding operations in India, we operate with a technology-first and wellness-led mindset. This role will help shape the next phase of our digital transformation.