Microsoft 365 User Adoption and Trainer Senior

Department: 12238 Enterprise Corporate - Collaboration Technology Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Fully Remote Salaried position This position is the primary user adoption and training resource for the Microsoft 365 tenant workloads . The primary function will be to create, maintain, and deliver various forms of end-user training content that will include virtual webinars, deep dive sessions, hands on workshops, one-on-one coaching sessions, onboarding, build- a- thons, on-demand training, instructional videos, and static training content. This person will work closely with both technical and end-user teammates at all levels within the organization. This position will also be a technical resource for Copilot, Microsoft Teams, SharePoint Online, the Power Platform, OneDrive for Business, and Viva Engage. They should also be able to answer functional question s and provide guidance on ho w best to int egrate the Microsoft 365 services within the boundaries of Advocate Health governance policies. This collaboration engineer is expected to research upcoming new or deprecated features within the Micr osoft tenant and to advise managem ent when appropriate. The successful candidate will have 3-5 years of hands-on Microsoft 365 applications training/support experience and a minimum of 2 years of instructional design in a technical space. Pay Range: $47.50 - $71.25 Major Responsibilities: Design, implement, and manage Active Directory domains, user accounts, group policies, and related identity services in a hybrid enterprise environment. Architect, deploy, and manage Azure Active Directory (Entra ID), including hybrid identity scenarios, federation, conditional access, and integration with on‑premises Active Directory. Administer and optimize Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, and Microsoft 365 Copilot. Own identity, permissions, licensing, and access controls across the Microsoft ecosystem, ensuring alignment with security, compliance, and governance standards. Lead planning and execution of migrations from legacy systems to Microsoft 365, including tenant configuration, data migration, and deployment of new services and features. Provide advanced troubleshooting and root‑cause analysis for complex identity and collaboration issues; proactively monitor platform health and implement performance and reliability improvements. Implement, maintain, and continuously improve security controls related to identity, access, data protection, and collaboration services. Ensure Microsoft environments meet regulatory, privacy, and organizational compliance requirements, partnering with security and compliance teams as needed. Collaborate with cross‑functional IT teams and business stakeholders to support enterprise collaboration initiatives and shared objectives. Maintain comprehensive technical documentation, standards, and operational procedures; provide guidance and mentorship to associate‑ and mid‑level engineers. Licensure, Registration, and/or Certification Required: None Required. Education Required: Bachelor’s degree (or equivalent knowledge) in Computer Science or related field. Experience Required: Minimum of five years of IT experience with extensive knowledge of Microsoft 365 is required. Preferred remote locations in IL, WI, NC, GA Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. No relocation, No Sponsorship or transfer of visa for this position now or in the future. Knowledge, Skills & Abilities Required: Strong understanding of Active Directory, Azure AD, and Microsoft 365 technologies. Strong Active Directory administration and management experience with the ability to analyze requirements and translate them into technical configurations Experience with Windows Server, Group Policy and related technologies. Experience with scripting languages like PowerShell for automation. Strong understanding of identity and access management concepts (authentication, authorization, conditional access) Strong troubleshooting and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Physical Requirements and Working Conditions: Each employee has the responsibility to work in a safe manner. Work requires sitting for long periods of time each day. DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.