Monitoring, Evaluation and Learning (MEL) Manager

Job Overview The Monitoring, Evaluation and Learning (MEL) Manager will lead the design, implementation , an d management of Be Strong International’s monitoring and evaluation systems. This role ensures that programs are data-driven, outcomes are measurable, and insights are used to improve program effectiveness and inform strategic decisions. The MEL Manager will foster a culture of learning and continuous improvement across the organization and supervise team members and consultants . Monitoring & Evaluation Develop and implement a comprehensive MEL framework and systems aligned with organizational goals and donor requirements. G uide the design of mixed-methods evaluations and survey methodologies, incorporating both quantitative and qualitative data sources. Development survey tools, dashboards, and reporting systems that enhance organizational learning and decision-making . Ensure compliance with data quality standards and ethical guidelines. Conduct regular data analysis and produce reports for internal and external stakeholders. Learning & Knowledge Management Facilitate organizational learning by synthesizing findings and sharing actionable insights with program teams. Organize learning sessions, workshops, and knowledge-sharing platforms to improve program design and delivery. Document best practices and lessons learned for continuous improvement. Supervision & Team Leadership Directly supervise a Data Analyst or equivalent position, providing guidance, mentorship, and performance management. Ensure the data team meets deadlines and maintains high standards of accuracy and integrity. Capacity Building Train stakeholders on MEL tools, processes, and data-driven decision-making. Provide technical support to program teams for integrating MEL into project planning and implementation. Reporting & Compliance D evelopment survey tools, dashboards, and reporting systems that enhance organizational learning and decision-making. Prepare high-quality reports for donors, partners, and internal leadership. Ensure compliance with donor reporting requirements and organizational standards. Qualifications: Master ’s degree in Statistics , Social Sciences, Public Health, data science , or related field . Minimum 5 years of experience in data analytics, program evaluation, or impact measurement within nonprofit or social service organizations. Strong knowledge of M&E frameworks, data collection tools, performance measurement, logic modeling, and outcome-based evaluation. Proficient in evaluation , analytics tools Qualtrics, Power BI, CRM platforms (Go High Level, HubSpot ) and statistical analysis software (e.g., SPSS, STATA, NVVIVO , Tableau, Excel). Experience with qualitative and quantitative research methods. Excellent written and verbal communication skills, with the ability to clearly convey complex information to both technical and non-technical audiences, anticipate stakeholder concerns, and respond with empathy and precision Ability to manage multiple projects and deadlines in a fast-paced environment. 1 year of e xperience supervising staff . Creative and innovative thinker, with a strong analytical mindset and a curiosity to explore underlying trends, industry developments, and new technologies Attention to detail. Core Competencies: Analytical thinking and problem-solving. Strong attention to detail and data accuracy. Ability to translate data into actionable insights. Leadership and team development skills. Collaborative and adaptable with a commitment to organizational mission. Benefits & Perks: At Be Strong International, we value the well-being and work-life balance of our team. We offer: Hybrid schedule (4 days in-office, 1 remote) 403(b) retirement plan Health, dental, and vision insurance 12 PTO days + 5 Sick Days A ll federal holidays Paid Spring and Winter Breaks Physical Demands: This position is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use , so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions. Limitations and Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.  Requirements are representative of minimum levels of knowledge, skills , and/or abilities. To perform this job successfully, the employee must posses s the abilities or aptitudes to perform each duty proficiently. Continued employment remain s on an “at-will” basis. We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Hiring is contingent on successfully passing the reference check, Level II background screening and Sex Offender background check.