Drive Your Career Forward with Shannons – Join Australia's Leading Team of Motoring Enthusiasts
Full-time | Newcastle | Hybrid working available
Join Shannons, recently recognised as
Insurer of the Year
, and turn your passion for motoring into a full-time career where your interests genuinely matter.
Based in
Newcastle
, you’ll spend your day speaking with fellow enthusiasts about cars, bikes, builds and restorations, helping them protect what they love most.
What makes this role different?
Insurer of the Year
– join an award-winning, specialist motoring insurer
Full-time role
– 37.5 hours per week
Monday to Friday Roster
Hybrid working model
– 50/50 office and home after training
Start date:
Wednesday 9
th
September
Salary:
$72,800 including 12% super
What you'll do
At Shannons, we don't just insure vehicles. We live and breathe them.
From classic Holdens to modern performance cars, our customers are passionate about their vehicles. You’ll be part of a team that understands that connection.
In this role you will:
Speak with fellow enthusiasts and provide expert insurance guidance
Help customers arrange new cover or update existing policies
Build genuine connections through shared interests and vehicle knowledge
Navigate multiple systems to provide accurate and efficient support
Deliver exceptional customer experiences while meeting performance targets
Complete a comprehensive 7-week full-time training program
What you’ll bring
Genuine passion for cars, motorcycles or motoring culture
Strong customer service experience
Clear and confident communication skills
Ability to simplify information for customers
Confidence using technology and multiple systems
Positive, team-focused attitude and willingness to learn
Commitment to the Tuesday to Saturday roster
A suitable home office setup, or willingness to create one
What we can offer you
Competitive salary:
$72,800 including 12% super
Additional incentives:
Penalties on eligible shifts & performance-based incentives
Work-life balance:
Flexible work options — 50% in office, 50% work from home
Leave benefits: 20 weeks paid parental leave, emergency response leave, military service leave
Perks & discounts:
Discounts across 400+ major retailers
Career growth & development:
Recognition programs, career development pathways, study support
Community & giving back:
Paid volunteer leave, matched giving through our community programs
Shift & Training Information
We are currently recruiting for:
Monday to Friday | 37.5 hours per week - Start window between 9am and 11am
You will complete 7 weeks of full-time onsite training at our
Newcastle office
before moving into hybrid working arrangements.
‘Start window’ means your rostered start time may vary within the listed hours. You must be able to fully commit to the shift option selected.
About Shannons
Shannons is Australia’s leading insurer for motoring enthusiasts and supports more than 1,200 motoring events across the country every year.
As part of the Suncorp Group, you’ll join a trusted organisation with a brand that genuinely understands and celebrates automotive passion.
If you're the person friends come to for car advice, spend your weekends at car shows, or simply love talking all things motoring, we’d love to hear from you.
Chase the Sun and apply today.