MSP IT Project Engineer | Hybrid Work

About the Role We’re looking for a technically skilled and motivated individual to join our team. You’ll work on client implementations ranging from structured IT projects to helpdesk tickets, reporting to Milford, CT for in-office work, clients in the area for on-site client support, and some remote work. What You'll Do · Execute technical implementations, migrations, and upgrades for client environments · Complete scoped project tasks such as server deployments, firewall replacements, cloud migrations, and network upgrades · Participate in new technology rollouts and infrastructure changes · Support and implement technologies including: o Microsoft 365, Azure, Windows Server o Virtualization platforms (VMware, Hyper-V) o Network infrastructure (LAN/WAN, switches, firewalls, wireless systems) o SonicWall, Meraki, Unifi, Ruckus · Communicate progress, blockers, and changes clearly with internal stakeholders and client contacts · Document technical work and client environments using IT Glue · Use Halo PSA for task management and time entry · Use Ninja RMM for endpoint visibility and remote access · Perform onsite work as needed to complete implementation tasks · Be flexible with hours — some after-hours work may be required for cutovers or client scheduling You’re a Good Fit If You: · Enjoy solving problems and learning new technologies · Can work independently but thrive in a team environment · Communicate clearly with both technical teams and end users · Are detail-oriented and committed to documentation · Are flexible and dedicated — willing to work after hours when needed to get the job done Position Details · Job Type: Full-time · Location: Milford or Bridgeport Connecticut for onsite work. | Remote · Schedule: 8-hour shifts, Monday to Friday, with occasional after-hours work as needed Job Type: Full-time Ideal Background · Strong foundational knowledge of Microsoft and networking technologies · Interest in long-term technical growth · Strong documentation and communication skills Certifications that help you stand out (but are not required): · Microsoft (AZ-104, AZ-800, MD-102, SC-300) · Cisco CCNA or equivalent · SonicWall SNSP or Fortinet NSE 5 · VMware VCP · Google Workspace Administrator 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance