National Account Manager - Diversity Division

National Account Manager - Diversity Division (23787) Optional Work from Home • DALB Inc - Kearneysville, WV 25430 Apply Overview Position Type Full Time Job Shift Office Education Level 2 Year Degree Travel Percentage Up to 50% Category Sales Apply Description Who We Are DALB, Inc. is a West Virginia-based manufacturer with more than 40 years of experience serving our industry (printing, thermoforming & fabrication). We’re a hard-working, humble, and close-knit team that values accountability, humility, and long-term commitment. Our workplace culture is rooted in family values, hands-on problem-solving, and an entrepreneurial mindset that drives continuous improvement. Job Summary We are hiring a Business Development Manager (BDM) to build relationships with current and potential customers to position DALB as a preferred partner of printed and thermoformed specialty materials. This position expands our Diversity Division line, which includes contract manufacturing of specialty parts across various industries. This position identifies growth areas and creates demand to expand DALB’s revenue and market presence. The BDM will meet new business growth targets by selling current capabilities and products to new customers and by steering DALB’s new product and capability expansion efforts. What Success Looks Like Hands on contributor to growth. Understand and articulate both short- and long-term customer needs, including material requirements, application needs, new product introductions and new business opportunities. Gains credibility and the customers trust across multiple disciplines including sourcing, design, engineering, manufacturing and strategic leadership. Proposes solutions based on Customer needs and DALB’s manufacturing capabilities. Develops a robust pipeline of new business opportunities for DALB by direct and indirect sales channels. Collaborates with DALB’s Engineers to support the specification and design process for new products or applications Develop materials and technology expertise through immersion into networking, industry events, relevant publications, and continued education. Evaluates, assesses and reports market and industry trends, competitor intelligence, and technology gaps. Leverages market and industry trends and the customers unmet needs to identify opportunities that differentiate DALB’s products and drive new opportunities. Identify and establish strategic relationships with industry customers and suppliers Responsible for identifying and qualifying all new business opportunities Maintain appropriate records, metrics and documentation Educates direct and indirect customers about DALB and our services Prepare quarterly status reports with updated analysis on new sales to budget, new projects, market trends, competitive advantages and disadvantages Maintain key business development contacts with current and potential customers, industry leaders, suppliers, and teammates Evaluate and manage new business opportunities, initiatives, and partnerships Serves as an account manager for assigned opportunities Advises executive leadership on status or actions required for existing and potential business development opportunities Develops and administers schedules, opportunity pipeline, account plans and is responsible for budgets. Weekly Expense Report Sage ERP, New Part setup, Salesforce daily usage . Supervisory Responsibility No direct reports Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ADA/EEO Statement It is DALB's policy to recruit and offer equal employment opportunity for all jobs to all persons without regard to race, creed, color, sex, age, national origin, religion, handicap, physical or mental disability or veteran's status. We are dedicated to maintaining a nondiscriminatory climate in which the following policy of affirmative action is administered equitably to all employees. Qualifications Core Competency Requirements Knowledge and expertise in: Technical knowledge and understanding Plastics, Coatings, and inks Thermoforming and injection molding Plastics Printing and Plastics Fabrication Building trust Visual process thinking Project Management. Budgeting Customer/Client focus Organizational skills Analysis Presentation skills Required Skills Excellent analytical skills Excellent oral and written communication skills Excellent interpersonal skills Evidence of practice of high level of confidentiality Ability to multi-task complex situations Excellent emotional control Ability to efficiently travel nationwide and abroad Ability to practice and demonstrate DALB Core Values Required Education and Experience A minimum of an Associate’s degree with a Bachelor's degree preferred in a technical discipline and 10 years of business development experience (or the equivalent combination of education and experience) Knowledge of major industry competitors Successful experience managing key customer relationships and closing strategic opportunities Successful experience building and managing a territory Prior experience using Enterprise and Customer Management systems, such as SAGE and Salesforce. If approved for remote (work-from-home), then ideally will live within a 1-hour travel distance to a major airport. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. The role may be approved for a primarily remote work-from-home location with occasional travel to the home office for training, sales meetings, etc. For travel, the role requires a current driver’s license, reasonable driving record, and reliable transportation. Training Company orientation Departmental orientation Product line and Capability Training General safety ISO 9001 CPR