National out of Hours Coordinator

National Out of Hours Co-ordinator – Haydock

Speedy Hire | UK’s Leading Hire Provider

Speedy are the UK’s leading hire provider, offering the widest range of tools, specialist equipment, plant, and support services — everything for every job.

We are currently recruiting a National Out of Hours Co-ordinator to join our team in Haydock.

Working Pattern

• Rolling 4-week rota
• Out-of-hours: 4:30pm – 8:00am (Monday to Friday)
• 24/7 weekend support
• Shift work is required, including nights and weekends
• Home-based working once fully trained
• 23% shift allowance on top of base salary
  
  

About The Role

Do you have a passion for building relationships and delivering first-class customer service?

At Speedy, Our Customers Are At The Heart Of Everything We Do. As a National Out Of Hours Co-ordinator, You Will

• Liaise with customers via telephone and email
• Take full ownership of customer requests from start to finish
• Work collaboratively with the wider Speedy network
• Ensure all requests are delivered to the highest standard
  
  

What We’re Looking For

• Strong customer focus with the ability to build rapport across multiple channels
• Ability to multitask and use initiative when making decisions
• A team player who contributes to a positive workplace culture
• A proactive mindset with a drive to grow the business
• Commitment to supporting our ESG strategy – Decade to Deliver
  
  

What We Offer

We provide everything you need to succeed, including full training and ongoing development opportunities.

Benefits Include

• 26 days holiday (plus bank holidays)
• Pension scheme & life assurance
• Canteen facilities
• 95% discount across the Speedy brand
• Career development and progression opportunities
• Voluntary Health Cash Plan
• My Staff Shop – discounts across major retailers
• Green Commute Initiative (Cycle to Work scheme)
• Employee Assistance Programme (EAP) – free, confidential support
  
  

Work-Life Balance

Speedy is proud to offer flexible and hybrid working options, including:

• Flexible start/finish times
• Shorter working days
• Term-time hours
• Job share opportunities
  
  

Our Work Life Balance initiative reflects our commitment to putting our people first.

Additional Information

• Applications may close early due to high demand — apply as soon as possible
• Some roles may require DBS, credit, or security checks
• Proof of right to work in the UK is required
  
  

Speedy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Learn More About Our ESG Policies

https://www.speedyservices.com/esg/governance